AJaye Covington

Shipping and Handling

• Assisted equipment operators in alignment, movement and adjustment of equipment and materials.
• Operated electric pallet jack to transport material and equipment on backroom location sites.
• Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
• Kept work areas clean and organized.
• Read and understood plans and technical documentation for each job.
• Worked in team environment to maintain high levels of productivity.
• Sealed, packed, and label orders with proper equipment.
• Made list of supplies to be replenished to maintain inventory of stock.
• Organized steel with proper supplies in storage areas to minimize movement and safety Hazards.
• Analyze shipping goals, picking and packing productivity daily.
• Trained employees on calculating and monitoring their productivity within their store performance.

Cashier and Customer Service Representative

• Helped customers complete purchases, locate items and join reward programs.
• Monitored customers of theft and fraud to security and managers
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Worked flexible schedule and extra shifts to meet business needs.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Mentored new team members on P.O.S system operation, customer service strategies and sales goals.
• Set up new sales displays on Sunday's approximately 2 years .
• Arranged merchandise to present visually appealing displays and attract clientele.

Beauty consultant

• Informed and answered questions to customers about products and categorized from skin type, shade, conditions, to provide longevity in customer and product sales.
• Performed successful plan-o-grams to bring more attraction and new highlights for better sales.
• Provided exceptional service by willing to recommend products and extra essentials from their original purchase.
• Developed strong rapport with customers and created positive impression of business.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed and delivered engaging sales presentations to convey product benefits on Weekends.
• Collaborated with Beauty Vendors Representatives (L'Oreal, Maybelline, Jergens, Pixi etc.) to set up and replenish product inventory for better sales.
• Microsoft (suite)
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Monitored daily sales in department

• Checked inventory and selected products from specific locations based upon availability.
• Picked and packed order items.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Kept work areas neat, clean and free from debris.
• Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Followed orders precisely for correct items, sizes and quantities.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.