Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ajene Hammonds

Cincinnati,OH

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.

Overview

4
4
years of professional experience

Work History

Amazon Delivery

Precision Express
04.2023 - 08.2023
  • Ensures inventory levels are adequate for dispensing by working with the inventory supply team
  • Working under close supervision and/or within established policies/practices and guidelines, decisions regarding work expectations, quality standards, priorities, and timing are limited.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Operated light trucks to deliver loads as far as [Number] miles from home location.

Customer Service Representative

Humana
11.2020 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Explained features, advantages and disadvantages of various stages within plan.
  • Working knowledge of specialty medications and how they are packaged and cycle counted
  • Possess excellent communication skills
  • Strong math, organizational, and analytical skills.
  • Must be flexible, friendly, engaging, and proactive.
  • Ability to adjust the schedule when needed to cover the 9:30 am to 8 pm shift. This is to cover PTO and staffing concerns as communicated by the FLL.
  • The ability to be focused, accurate, and highly productive in your work.
  • Self-directed, versatile, and able to work well in a group.
  • CRM Development

Marketing Department

Hocking College
08.2019 - 12.2020
  • Created and managed social media campaigns to increase brand engagement.
  • Conducted market research to identify new opportunities and target markets.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Devised content strategy to effectively engage target audiences.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Optimized email campaigns to increase open and click-through rates.
  • Aligned designs with brand image while meeting usability and website standards.
  • Prepared briefs for projects and presented design ideas to College

Education

Some College (No Degree) - Business Management

Hocking College
Nelsonville, OH

Skills

  • Pharmacy Technician Experience
  • Medical Billing (3 years)
  • Computer Operation (4 years)
  • Order Entry (3 years)
  • Analysis Skills (3 years)
  • Typing (5 years)
  • Profile Updating
  • Dosage Calculation
  • Brand Messaging
  • Social Media Platforms
  • Target Audience Research

Timeline

Amazon Delivery

Precision Express
04.2023 - 08.2023

Customer Service Representative

Humana
11.2020 - 03.2023

Marketing Department

Hocking College
08.2019 - 12.2020

Some College (No Degree) - Business Management

Hocking College

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Ajene Hammonds