A. Jessica Gonzalez
Ocala
Summary
I am a bilingual, experienced CNA with a passion for caring for others in the comfort of their own home. Proven ability to prioritize and handle multiple tasks in a challenging environment. I have a true compassion working with the Geriatric community and find it to be morally rewarding as a Christian. I believe if given the opportunity to interview i would be a critical asset to any Health care team. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Homemaker and Student
Self-Employed
Ocala, FL
11.2018 - Current
- Increased student participation by incorporating group activities.
- Organized extracurricular activities to broaden kids exposure to new skills, experiences, and career paths.
- Expanded curriculum offerings by developing new courses based on student interests and industry trends.
- Completed rigorous readings as directed to support unit learning goals.
- Managed household and family responsibilities for a family of 5.
- Supported my babies with household tasks, such as cleaning, laundry, and meal preparation to maintain a clean and comfortable environment.
Certified Nursing Assistant
CSI
Summerfield, FL
02.2018 - 10.2018
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
CNA Instructor
West Ave Nurse Aide Academy
San Antonio, TX
01.2016 - 04.2017
- Developed comprehensive lesson plans, ensuring students grasped core concepts and practical skills required for CNA certification.
- Improved student pass rates on state certification exams through effective instruction and targeted test preparation strategies.
- Evaluated student performance, providing constructive feedback to guide individual improvement and ensure mastery of course material.
- Collaborated with colleagues to review and update CNA curriculum, aligning content with current industry standards and best practices.
- Assisted in the recruitment process by representing the program at open houses or orientation sessions for prospective students interested in pursuing careers as CNAs.
- Maintained detailed records of students' activities and training progress.
CNA/Caregiver
The Medical Team
San Antonio, TX
05.2014 - 01.2016
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Followed directions of licensed nurses to administer medications and treatments.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Receptionist
Primavera Primary Home Care
San Antonio, TX
02.2013 - 05.2014
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed late bill collection and questioned claims, compiling and evaluating data for quarterly reports to upper management.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Reduced incoming call response time by implementing an effective call routing system.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Robert Lee High School
San Antonio05.2011
Skills
- Learning Assessments
- Conflict Management
- Bilingual Communication
- Tutoring and Student Assistance
- Balance Accounts
- Student and Parent Relations
- Appointment Setting
- Supporting Daily Living Needs
- Field Trip Planning
Certification
CNA certification
CNA License
Certified in cleaning those mysterious stains that appear on the carpet and walls.
CNA License
Valid CNA License since 2014
Languages
Spanish
Native or Bilingual
Timeline
Homemaker and Student
Self-Employed
11.2018 - Current
Certified Nursing Assistant
CSI
02.2018 - 10.2018
CNA Instructor
West Ave Nurse Aide Academy
01.2016 - 04.2017
CNA/Caregiver
The Medical Team
05.2014 - 01.2016
Receptionist
Primavera Primary Home Care
02.2013 - 05.2014
High School Diploma -
Robert Lee High School