Ajhia Steward
South Bend,IN
Summary
Accomplished Parking Ambassador at LAZ Parking with a focus on customer service excellence and efficient space management. Proven ability to lead staff training initiatives and drive operational improvements. Strong critical thinking and problem-solving skills, committed to ensuring safety and supporting greener commuting initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parking Ambassador
LAZ Parking
South Bend, IN
06.2023 - 08.2025
- Educated customers about available transportation alternatives when the lot was full, promoting greener commuting options.
- Enhanced customer satisfaction by providing friendly and efficient parking guidance.
- Assisted customers with disabilities to locate accessible parking spots, ensuring their comfort and safety.
- Reduced traffic congestion around the parking area through effective space management.
- Trained new team members on best practices in daily operations imparting valuable knowledge that improved overall staff performance levels.
- Conducted regular audits of equipment functionality, identifying maintenance needs and coordinating repairs as necessary.
- Ensured safe environment for patrons by monitoring and reporting any suspicious activity.
- Managed multiple parking facilities simultaneously, ensuring smooth operations at all times.
- Provided on-the-spot assistance to drivers experiencing difficulties with ticket machines or payment systems.
- Maintained a clean and organized work environment, conducting routine inspections of the parking facility.
- Coordinated special event parking logistics ensuring seamless entry/exit experiences for guests attending functions held onsite.
- Answered general questions about parking fees, facilities, and directions.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Warehouse Worker
Seaflo
South Bend, IN
07.2021 - 03.2023
- Moved materials efficiently between storage and production areas through loading and unloading operations.
- Regularly lifted materials weighing as much as 50 pounds.
- Implemented strict housekeeping guidelines to uphold workspace cleanliness in all zones.
- Streamlined procedures for picking, packing, and shipping to enhance order processing efficiency.
- Performed thorough checks of packed items against p
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
Education
Construction Engineering
Washington High School
South Bend, IN06.2022
Skills
- Critical thinking, problem solving, leadership
- Very handy, energetic, time management
- Reliable, honest, on time, easy learner
- Gets the job done, communicate, and confident in my work
Certification
Nccer
Timeline
Parking Ambassador
LAZ Parking
06.2023 - 08.2025
Warehouse Worker
Seaflo
07.2021 - 03.2023
Construction Engineering
Washington High School