Summary
Overview
Work History
Education
Skills
Certification
Work Availability
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Software
Hi, I’m

AJIANA WILLIAMS

Data Analyst
Dallas,TX
The way to get started is to quit talking and begin doing.
Walt Disney
AJIANA WILLIAMS

Summary

Data analysis professional prepared to deliver impactful insights and drive business decisions. Skilled in statistical analysis, data manipulation, and visualization. Proficient in programming languages such as WebFOCUS and SQL to extract and analyze large datasets. Simultaneously utilizing tools like Power BI and Excel for reporting and visualization. Adept at identifying trends, providing data-driven recommendations.

Overview

3
years of professional experience
1
Certificate
4
years of post-secondary education

Work History

Texas A&M University, Texarkana

Supervising Resident Assistant
08.2023 - 05.2024

Job overview

  • Provided mentorship and supervision to a team of resident assistants.
  • Oversaw the well-being and daily needs of over 300 residents, fostering a positive and supportive community environment.
  • Used data to identify patterns, develop proactive engagement strategies, and ensure a safe and supportive living environment.
  • Tracked dorm occupancy rates to understand trends and make predictions about future occupancy levels.
  • Served as an approachable resource for residents seeking assistance with personal or academic issues.

Campus Activities Board

Lead Event Coordinator
08.2022 - 05.2024

Job overview

  • Analyzed data related to past events, including attendance numbers, participant demographics, and feedback surveys.
  • Delivered memorable experiences for attendees through meticulous planning and attention to detail.
  • Monitored event progress closely, making real-time decisions to optimize performance and attendee experience.
  • Led the planning and execution of over 30 campus events annually.

Texas A&M University, Texarkana

Data Analyst
06.2024 - Current

Job overview

  • Manage the TeamDynamix Service Desk ticketing system and respond to requests by preparing ad hoc reports and query analyses.
  • Use Excel to manipulate and analyze data, contributing to the development of insights and reports.
  • Assist in the preparation and submission of mandatory institutional reporting requirements, such as the Postsecondary Education Data System (IPEDS) and the Common Data Set (CDS).
  • Run reports in WebFOCUS to support ongoing data analysis and institutional reporting needs.
  • Collaborate with IT to ensure data security measures safeguard sensitive information.
  • Successfully managed and processed over 155 data requests, ensuring timely and accurate delivery of insights to support business decisions.

Texas A&M University - Texarkana

Receptionist
02.2022 - 07.2025

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Texas A&M University - Texarkana

Resident Assistant
08.2022 - 05.2023

Job overview

  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

Education

Texas A&M University, Texarkana
Texarkana, TX

Master of Science from Instructional Technology Development
08.2024 - Current

Texas A&M University, Texarkana
Texarkana, TX

Bachelor of Science from Computer Science, concentration in Software Engineering
08.2020 - 05.2024

Skills

  • Communication
  • Data Analyzation
  • Data Querying and Reporting
  • Data Visualization
  • Excel
  • Multitasking
  • Power BI
  • Public Speaking
  • SQL (Structured Query Language)
  • Statistical Analysis

Certification

  • Google Data Analytics Professional Certificate | Coursera | Expected 05/2025
  • IPEDS Keyholder Essentials | IPEDS | 02/2025
Availability
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Software

Microsoft Excel

Microsoft Power BI

SharePoint

VMware/VirtualBox

Slack

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AJIANA WILLIAMSData Analyst