AJIT BISWA
Las Vegas,NV
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating class A CDL trucks as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Customer service experience for more then 7 years .
Overview
14
14
years of professional experience
Work History
Class A CDL Truck Driver
JIHAN EXPRESS LLC TWIN FALLS, ID 1 2 3 4 5 (0)
03.2023 - 12.2023
- Enhanced delivery efficiency by planning and executing optimal routes.
- Ensured timely deliveries for customer satisfaction by adhering to strict schedules.
- Maintained a high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
- Collaborated with dispatchers, providing clear communication for smooth operations.
- Achieved fuel efficiency through proper vehicle maintenance and mindful driving habits.
- Provided excellent customer service during pick-ups and deliveries to maintain positive relationships with clients.
- Navigated various terrains and weather conditions, ensuring safe and efficient transportation of goods.
- Managed accurate documentation, including logbooks and bills of lading, guaranteeing regulatory compliance.
- Secured cargo effectively for damage prevention and transportation safety.
Inbound Receiver
Amazon Fulfilment Center VGT1
01.2022 - 03.2023
- Enhanced inventory accuracy by diligently receiving, counting, and verifying inbound shipments.
- Streamlined warehouse operations for efficiency by organizing and distributing received items.
- Ensured timely delivery of products to customers by accurately processing inbound receipts within established deadlines.
- Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.
- Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
- Improved communication between departments by providing accurate updates on inbound shipment statuses and expected arrival times.
- Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
- Assisted in the implementation of a new warehouse management system, resulting in increased productivity and reduced errors in the receiving process.
CARGO VAN DRIVER
Millhouse Logistics
07.2018 - 12.2021
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
- Assisted passengers with loading and unloading luggage, prioritizing their needs and convenience.
- Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
- Completed daily inspection reports, identifying any potential maintenance issues or safety concerns.
- Developed strong rapport with clients, fostering repeat business through exceptional customer service.
- Collaborated with dispatchers effectively, communicating any delays or route changes as needed.
Guest Room Attendant
Vdara Hotel & Spa
07.2017 - 06.2018
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
- Streamlined room preparation process, ensuring timely availability for new guests.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
- Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
- Provided exceptional turndown service for VIP guests, creating a memorable stay experience.
- Implemented eco-friendly practices in cleaning procedures, reducing environmental impact and waste.
Table Games Dealer
Bally's Quad Cities Casino & Hotel
01.2011 - 06.2016
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Contributed to casino revenue growth by effectively managing multiple table games simultaneously.
- Collaborated with floor supervisors to address player disputes promptly and professionally, ensuring guest satisfaction.
- Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
- Assisted in training new dealers, sharing expert knowledge of game rules and best practices for customer service.
Cook Level 1
Bally's Quad Cities Casino & Hotel
08.2009 - 01.2011
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
Education
GED -
Oasis Academy School
Jhapa, Nepal05.2004
Skills
- Mechanical Troubleshooting
- Pretrip Inspections
- Logbook Maintenance
- Hazardous Materials Handling
- GPS Navigation
- Safe Driving Practices
- Hydraulics
- Trailer Coupling and Uncoupling
- DDL Log Software
- Intermodal Logistics
- Safety Procedures
- Cleaning Techniques
- Customer Service
- Organizational skills
- Strong Mathematical Skills
- Stress Tolerance
- Interpersonal skills
Timeline
Class A CDL Truck Driver
JIHAN EXPRESS LLC TWIN FALLS, ID 1 2 3 4 5 (0)
03.2023 - 12.2023
Inbound Receiver
Amazon Fulfilment Center VGT1
01.2022 - 03.2023
CARGO VAN DRIVER
Millhouse Logistics
07.2018 - 12.2021
Guest Room Attendant
Vdara Hotel & Spa
07.2017 - 06.2018
Table Games Dealer
Bally's Quad Cities Casino & Hotel
01.2011 - 06.2016
Cook Level 1
Bally's Quad Cities Casino & Hotel
08.2009 - 01.2011
GED -
Oasis Academy School
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