Ajka Osmanovic
Las Vegas,NV
Summary
Dynamic security professional with extensive experience at MGM Resorts, skilled in incident reporting and conflict resolution. Proven ability to enhance safety through vigilant premises patrol and effective emergency response. Recognized for superior customer service and a high level of integrity, ensuring a secure environment for both personnel and visitors.
Overview
2026
2026
years of professional experience
Work History
Security Officer
MGM Resorts
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked and verified photo identification prior to granting facility access.
Lead Sales Associate
WHSmith
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed and maintained knowledge of current sales and promotions.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Processed and stocked merchandise in accordance with store standards.
Event Security Guard
MSG SPHERE
07.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Medical Assistant - Medical Technology
Las Vegas College
NV06.2022
Skills
- Emergency awareness
- Incident reporting
- First aid training
- Emergency response
- ID verification
- Radio communication
- Complaint resolution
- Client relations
- Order processing
- Retail sales customer service
- Money handling
- Hospitality and accommodation
- Adaptability and flexibility
- Creative problem solving
- Active listening
- Team development
- Positive and professional
- Customer service
Timeline
Event Security Guard
MSG SPHERE
07.2024 - Current
Security Officer
MGM Resorts
Lead Sales Associate
WHSmith
Medical Assistant - Medical Technology
Las Vegas College
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