LaWanda Jones
Houston,TX
Summary
Dedicated Security Officer with extensive experience at Intercon Security, skilled in emergency response and conflict resolution. Proven ability to enhance safety through effective surveillance and access control management. Recognized for superior customer service and keen observation, ensuring a secure environment for all personnel and visitors. First aid and CPR certified.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Intercon Security
Houston, TX
02.2025 - Current
- Monitored premises to ensure safety and security of staff and visitors
- Responded promptly to alarms and emergencies, coordinating with local law enforcement
- Conducted regular patrols to detect and prevent potential security breaches
- Implemented access control procedures, verifying credentials of individuals entering premises
- Documented daily activity reports, noting incidents and maintaining accurate records
- Utilized surveillance systems effectively to monitor activities and identify suspicious behavior
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Allied Universal Security Services
Houston, TX
02.2022 - 12.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
Andy Frain Security Services
Houston, TX
09.2020 - 11.2022
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Permitted entry with escort for approved persons into secure locations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Participated in staff meetings, special events, and professional development activities.
- Delivered clear instructions to guests for their safety during events using excellent verbal communication skills.
- Increased overall event security by conducting regular patrols and surveillance throughout the venue.
- Enhanced event safety by conducting thorough pre-event security assessments and risk evaluations.
Event Security Officer
Aramark
Houston, TX
02.2019 - 02.2019
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Mitigated potential risks by staying informed on current safety regulations and best practices within the industry.
- Assisted in training new event security officers, sharing expertise and best practices to improve overall team knowledge and performance.
- Assisted in post-event activities such as securing the venue, completing incident reports, and evaluating overall security performance.
Education
High School Diploma -
Kashmere Senior High
Houston, TX05.1998
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Detail-oriented
CCTV monitoring
Superior customer service
Physical fitness
Surveillance
Emergency response
Access control
Patrol operations
Complex Problem-solving
Relationship building and management
Security screenings
Conflict de-escalation
Conflict resolution techniques
Visitor tracking
Threat assessment
Access control management
Electronic surveillance
Document management
Threat management
Security equipment operation
Crime prevention
Metal detector operation
Crisis management
Emergency management
Theft prevention training
Personnel screening
Weapons training
Report generation
Workplace violence prevention
Emergency evacuation procedures
Hazardous materials response
Cybersecurity awareness
Shift work experience
High level of integrity
Fire safety training
Interior and exterior patrol
Entrance control
Identification verification
Premises patrol
Checkpoint management
Screening wands
First aid and CPR certified
Work ethic
Workplace safety
Patrolling
Verbal and written communication
Reliability
Punctuality
Security camera monitoring
Security protocols
First aid certified
Reporting skills
Emergency awareness
Event security
Patrol techniques
Self-defense
Keen observer
Physical stamina
De-escalation techniques
English fluency
Perimeter security
Security operations experience
Timeline
Security Officer
Intercon Security
02.2025 - Current
Security Officer
Allied Universal Security Services
02.2022 - 12.2024
Security Officer
Andy Frain Security Services
09.2020 - 11.2022
Event Security Officer
Aramark
02.2019 - 02.2019
High School Diploma -
Kashmere Senior High