Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Mark Sandoval

Wisconsin Dells,WI

Summary

With a proven track record in Security Services/ Law enforcement I excel in emergency preparedness and conflict resolution, demonstrating leadership and effective working relationships. Skilled in both law enforcement collaboration and CPR, my expertise enhances safety and security, achieving significant reductions in incident response times.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal Security Services
Madison, WI
02.2025 - Current
  • Help with guest
  • Do foot patrols through out the property
  • Do mobile patrol
  • Respond to a emergency call

Tow Truck Driver

Finish Line Towing
Madison, WI
01.2025 - Current
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.

Security Officer

Star Protection and Patrol
Oshkosh, WI
03.2024 - 08.2024

Skilled in managing different professional environments.

Security Officer

Wilderness Hotel and Resort, Wisconsin Dells
Lake Delton, WI
09.2023 - 03.2024
  • Patrol the property, help guest, respond to emergency calls or situations on property.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Police Officer

Hulbert Police
Hulbert, OK
06.2023 - 10.2023
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.

Sergeant Detention Officer

Tulsa City Police
Tulsa, OK
01.2022 - 07.2023
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Regularly conducted security and sanitation checks.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Responded promptly to emergency situations and provided medical aid.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Processed inmates by taking photographs and fingerprints.
  • Provided counseling and guidance to inmates to boost wellbeing.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Assisted in intake and release of inmates.
  • Interviewed inmates to obtain information and evidence.

Correctional Officer I

Columbia county institution, Wisconsin Dells
Portage, WI
09.2020 - 01.2021
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Observed behavior of residents individually and in groups.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Assisted in development of procedures and policies to maintain peace and order in facility.

Security Officer

Ho-Chunk Gaming, Wisconsin Dells
05.2019 - 08.2020
  • Patrol inside and outside property, help guest, watch for any weapons, run to any situation that was called over the radio

Education

Criminal Justice

Danville Area Community College
Danville, IL

Skills

  • Customer Service
  • Organizational Skills
  • Security
  • Stocking
  • Typing
  • Word
  • Forklift
  • Warehouse experience
  • Pallet jack
  • Supervising experience
  • Training & development
  • Customer service
  • Heavy lifting
  • Law enforcement
  • Computer skills
  • Conflict management
  • Communication skills
  • Leadership
  • Writing skills
  • First aid
  • Management
  • CPR
  • Organizational skills
  • Certifications and Licenses
  • Perimeter Patrol
  • Emergency Preparedness
  • Shift Work
  • First Aid and CPR Certified
  • Law Enforcement
  • Traffic Patrol
  • Law Enforcement Collaboration
  • Security Operations Experience
  • CPR Certified
  • Report Writing
  • Physical Combat
  • Facility Protection
  • Legible Report Writing
  • Crime Prevention Methods
  • Conflict De-Escalation
  • Traffic Direction
  • Safety and Security
  • Reading Comprehension
  • Conflict Resolution Techniques
  • Dispatching
  • Responding to Emergencies
  • Asset Securing
  • Report Generation
  • Call and Complaint Investigation
  • Assigned Site Patrol
  • Foot and Vehicle Patrol
  • Adaptable and Flexible
  • Property Patrol
  • Weapons
  • Medical Emergency Response
  • Intruder Response and Removal
  • Interior and Exterior Patrol
  • Data Logging
  • Security Screening
  • Premises Patrols
  • Employee and Visitor Screening
  • Motor Vehicle Escort
  • Security Guard License
  • Investigate Incidents
  • Monitor CCTV
  • Effective Working Relationships

Certification

PERC Card CPR Certification First Aid Certification

Additional Information

  • Willing to relocate to:, Authorized to work in the US for any employer
  • Security Guard Class D Security License August 2021 to August 2023

Timeline

Security Officer

Allied Universal Security Services
02.2025 - Current

Tow Truck Driver

Finish Line Towing
01.2025 - Current

Security Officer

Star Protection and Patrol
03.2024 - 08.2024

Security Officer

Wilderness Hotel and Resort, Wisconsin Dells
09.2023 - 03.2024

Police Officer

Hulbert Police
06.2023 - 10.2023

Sergeant Detention Officer

Tulsa City Police
01.2022 - 07.2023

Correctional Officer I

Columbia county institution, Wisconsin Dells
09.2020 - 01.2021

Security Officer

Ho-Chunk Gaming, Wisconsin Dells
05.2019 - 08.2020

Criminal Justice

Danville Area Community College
Mark Sandoval