AK KANMIN ATTHAPHON
Sacramento,California
Summary
Dynamic professional with a proven track record at Apple, excelling in software development and technical support. Adept in inventory management and process improvement, I leverage strong problem-solving skills and customer service excellence to drive efficiency and enhance user experiences. Committed to delivering results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Technical Advisor
Apple
Elk Grove
03.2024 - Current
- Monitored advancements in information technology systems and applications.
- Assisted in designing, developing, testing, implementing, and maintaining software applications.
- Delivered technical support to company users for IT issues and account management.
Barista
Starbucks
04.2022 - 08.2023
- Knowledgeable in menu items, including signature drinks, teas, and smoothies
- Demonstrated ability to handle cash, credit, and check transactions accurately and efficiently
- Trained new staff members on proper procedures for taking orders, preparing food and beverages, and customer service
- Monitored and managed inventory of food, drinks, and other supplies
Inventory Coordinator
Toyota
08.2021 - 04.2022
- Utilized software to efficiently track and update inventory levels
- Resolved discrepancies in inventory records
- Performed regular physical inventory counts to ensure accuracy and completeness of records
- Implemented process improvements to ensure timely and accurate inventory management
Customer Service Supervisor
Safeway
08.2020 - 08.2021
- Handled escalated customer service requests and provided solutions to customer inquiries
- Coordinated with other departments to resolve customer issues quickly and efficiently
- Supervised a team of up to 10 cashiers and 1 cashier manager in a fast-paced and high-volume customer service environment
- Managed the daily maintenance and operations of the store safe
Education
Bachelor of Science -
Washington State University
Pullman, WA06-2024
Skills
- Menu item knowledge
- Cash handling and transactions
- Training and supervision
- Inventory management and counts
- Software proficiency
- Discrepancy resolution
- Process improvement strategies
- Customer service excellence
- Team leadership
- Store operations oversight
- Adaptability and detail orientation
- Time management skills
- Problem solving techniques
- Conflict resolution expertise
Timeline
Technical Advisor
Apple
03.2024 - Current
Barista
Starbucks
04.2022 - 08.2023
Inventory Coordinator
Toyota
08.2021 - 04.2022
Customer Service Supervisor
Safeway
08.2020 - 08.2021
Bachelor of Science -
Washington State University
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