AK LACROSS
Elizabethton,TN
Summary
Results-driven project management professional overseeing high-stakes projects with budgets up to $27 million. Spearheaded initiatives that improved on-time delivery by 30% while ensuring compliance and stakeholder satisfaction. Skilled in leading teams, managing contracts, and implementing strategic project processes.
Overview
1
1
Certification
22
22
years of professional experience
Work History
TN Licensed Real Estate Agent
Weichert Real Estate Agency
01.2026 - Current
- Represent buyers and sellers with professionalism, fiduciary care, and full compliance with state and brokerage requirements.
- Prepare, present, and negotiate purchase agreements, listing contracts, counteroffers, and addenda to secure favorable client outcomes.
- Managed full transaction lifecycle, coordinating inspections, appraisals, financing, repairs, and closing activities to ensure seamless client experiences.
- Conducted property showings, market analyses, pricing evaluations, and client consultations to empower clients in making informed decisions.
- Market listings through professional photography, digital advertising, social media campaigns, open houses, and targeted outreach.
- Ensure timely submission of offers, disclosures, earnest money, and required documentation according to TREC rules and brokerage policy.
- Provide clear, consistent communication to clients, cooperating agents, lenders, inspectors, and attorneys throughout the transaction.
- Analyze market trends, neighborhood data, and pricing strategies to advise clients on competitive positioning.
- Identify and disclose material facts, property conditions, and risks while guiding clients through required state disclosures.
- Utilize MLS systems, CRM platforms, and brokerage technology to manage leads, listings, and client engagement.
- Developed and nurtured a strong referral network through relationship-driven service, active community involvement, and consistent client follow-up.
Director Client Execution
SPAR Group
01.2022 - 01.2025
- Manage Fortune 50 client accounts, to include Lowe’s and Home Depot project initiatives, leveraging material-tracking systems, and proprietary platforms to execute objectives with accuracy and efficiency.
- Lead and supervise a team of Project Managers overseeing commercial and infrastructure projects ranging from $3 -$27 million for new store and remerchandising initiatives.
- Develop and implement project management processes, scheduling systems, and reporting structures that improved on-time delivery by 30%.
- Oversee budgeting, forecasting, and cost-tracking for all active projects, ensuring financial accuracy and reducing overruns.
- Managed division budgets and project expenditures, forecasting financial deficiencies and adjusting plans to align with company budget and capital project expectations.
- Resolved high-level project issues, negotiated contracts, and managed client relationships to ensure project success.
- Coordinate with engineers, inspectors, and municipal officials to ensure compliance with permitting, building codes and regulatory requirements.
Strategic Project Manager
Lowes Companies
01.2011 - 01.2022
- Managed portfolio of 12+ concurrent capital projects and 3+ major remerch projects, ensuring quality standards and client satisfaction across assigned region.
- Managed full project lifecycle for commercial builds, including planning, blueprinting, planogramming, permitting, procurement, and closeout.
- Create a detailed project plan outlining scope, schedule, budget, blueprints, and risk controls to ensure alignment before execution.
- Implement organizational processes and evaluate data to develop/execute plans for future new store and remerch projects and business initiatives to be executed in U.S., Canada, and Mexico markets.
- Led weekly meetings with third-party contractors and trades on-site to communicate project progress and resolve challenges.
- Directed subcontractors, trades, and labor teams to maintain schedule integrity and quality workmanship.
- Prepared and maintained detailed project schedules, RFIs, submittals, change orders and project blueprint reviews.
- Monitored job costs, approved invoices, and ensured alignment with project budgets.
- U.S.
Veterans Officer
Trinity Valley Community College
Athens, USA
01.2008 - 01.2010
- Managed student-support projects, advising on academic pathways, military education benefits, scheduling, testing, and career planning to enhance student success.
- Conducted needs assessments for veteran and active-duty students and developed structured plans to support program completion.
- Designed and implemented veteran and military outreach initiatives, improving access to counseling, conflict-management resources, and reintegration support for returning students.
- Maintained veteran education records in compliance with federal and state regulations, ensuring accurate documentation and regulatory adherence.
- Partnered with faculty, staff, and administrators to track student progress, review academic plans, and coordinate testing, tutoring, and support services.
- Coordinated cross-departmental collaboration with faculty, staff, and administration to meet Institutional Effectiveness standards and compliance requirements.
- Supported Trinity Valley Community College’s SACS accreditation preparation by contributing to project planning, data collection, survey design, and assessment execution.
- Athens, TX
Executive Director
Trinity Valley Community College United Campus Ministry
Athens, USA
01.2005 - 01.2010
- Developed and presented comprehensive Change Management Strategy, coordinating stakeholders, allocating resources, identifying risks, and implementing in phases to ensure organizational alignment.
- Directed multiple programs simultaneously, coordinating schedules and resources, and managing personnel to ensure seamless execution across projects.
- Built cross-functional teams to execute approved initiatives and deliver measurable outcomes.
- Collaborated with federal and state agencies, facilitated stakeholder focus groups, and evaluated business processes to support organizational transformation — experience that aligns with regulatory compliance, permitting coordination, and stakeholder communication in construction projects.
- Conducted detailed job analyses and reorganized operational workflows, mirroring construction project planning activities such as defining roles, establishing work breakdown structures, and aligning teams to project objectives.
- Oversaw accounts payable, accounts receivable, payroll, and vendor contract negotiations — directly transferable to construction project budgeting, procurement, and contractor management.
- Performed operational and financial analyses to identify efficiencies, reduce costs, and improve process performance.
- Researched, drafted, and submitted grant proposals annually to secure funding, showcasing expertise in budget development, cost justification, and financial forecasting.
Education
Masters of Science - Industrial Management Technology
University of Texas
Tyler, TX01-2009
Bachelors of Science - Human Resource and Development
University of Texas
Tyler, TX01-2008
Associates of Arts - Liberal Arts
Trinity Valley Community College
Athens, TX01-2004
Skills
- Grant Writing
- Client management
- Transaction Strategy
- Multi-Project Management
- Cross-Functional Team Applications
- Workflow optimization
- Organizational effectiveness
- Intermediate - MS Project
- Intermediate - Smartsheets
- Visual Property Marketing
- Advanced - Microsoft Office Suites
- Intermediate - Oracle HR systems
- Intermediate - Proprietary software
- Intermediate - Data Entry Software
- Communication strategies
- Time management
Certification
- Six Sigma Yellow Belt
- OSHA 30HR card
- TN licensed Real Estate Agent
Military Service
- United States Air Force, 01/01/82, 12/31/91
- Army, 01/01/10, 12/31/13
Timeline
TN Licensed Real Estate Agent
Weichert Real Estate Agency
01.2026 - Current
Director Client Execution
SPAR Group
01.2022 - 01.2025
Strategic Project Manager
Lowes Companies
01.2011 - 01.2022
Veterans Officer
Trinity Valley Community College
01.2008 - 01.2010
Executive Director
Trinity Valley Community College United Campus Ministry
01.2005 - 01.2010
Masters of Science - Industrial Management Technology
University of Texas
Bachelors of Science - Human Resource and Development
University of Texas
Associates of Arts - Liberal Arts
Trinity Valley Community College