Akri Samaani Kabukuru

Provide a unique customer Service Experience with a superior quality and trusted service of Automotive Specialists

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Assisted with customer requests and answered questions to improve satisfaction.

• Took reservations from patrons by phone or online.
• Scheduled hostess shifts according to staffing needs.
• Informed guests of daily specials upon arrival.
• Developed long-term relationships with customers to increase opportunities for repeat business.
• Maintained updated records regarding reservations and walk-ins.
• Provided assistance with event planning for larger gatherings or meetings held at the restaurant.

• Assigned patrons to suitable tables according to server rotation.
• Resolved customer service and food-related issues to maintain guest satisfaction.
• Answered telephone to provide dining information and take reservations.
• Greeted incoming guests to escort to assigned dining area and present menus.
• Managed reservations, waitlists, and special requests for large parties.

• Resolved customer complaints in an effective manner while maintaining a high level of customer service.
• Implemented changes in response to changing business needs or customer demands.
• Assessed company operations for compliance with safety standards.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.