Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akacii Moore

Atlanta

Summary

Diligent and observant security professional bringing advanced monitoring and investigation skills developed over a 1-year career. Trained in patrolling premises, monitoring entrances and reviewing CCTV footage to identify concerns. Always looking for ways to better protect personnel and assets. Focused caregiver with proven abilities in personnel and item screening. Experienced with wands, x-ray machines and metal detectors. Skillfully complete thorough reports and investigations to run transparent security operations. An expert in Bilingual with 1.5 years of related experience and advanced writing skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times. Authorized to work in the US for any employer

Overview

7
7
years of professional experience

Work History

Security Officer

Salient Defense Group
01.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Inbound Receiving Clerk

Walmart
04.2023 - Current
  • Actively participated in cross-functional teams to address warehouse improvement initiatives, providing valuable insights from an inbound receiving perspective.
  • Developed strong relationships with suppliers through clear communication and prompt resolution of issues, fostering a positive working relationship.
  • Streamlined inbound receiving processes by implementing efficient organization and storage techniques.
  • Ensured proper handling of fragile or hazardous materials, minimizing product damage and maintaining employee safety standards.
  • Reduced processing time for incoming shipments by ensuring accurate documentation and timely communications with team members.
  • Assisted in training new team members on company procedures and best practices, creating a knowledgeable workforce for consistent productivity levels.
  • Adapted quickly to changes in workload and priorities, maintaining a high level of productivity even during peak periods.
  • Improved warehouse inventory accuracy by diligently tracking received items and updating the inventory management system.
  • Achieved operational efficiency by streamlining workflow processes within the receiving department, reducing backlogs during peak periods.
  • Optimized space utilization within the warehouse by organizing received items according to established storage guidelines.
  • Expedited urgent deliveries by prioritizing inbound shipments accordingly upon arrival at the dock area, ensuring timely processing of high-priority goods.

Security supervisor

Marksman
02.2019 - 02.2025
  • Directed security measures at Marksman
  • Introduced visionary security strategies
  • Achieved lowest security breach rate in company history
  • Handled complex security situations
  • Made significant impact on company's security standards
  • Meticulously monitor surveillance systems to ensure area security and safety.
  • Streamlined security protocols, enhancing operational efficiency.
  • Oversee daily security operations, ensuring rigorous attention to detail.
  • Pioneered innovative security techniques, setting industry standards.
  • Analyze real-time data to preemptively address security threats.

Security officer

Securitas
01.2021 - 04.2024
  • Directed security operations at Securitas
  • Introduced innovative security protocols
  • Worked in a team-oriented environment to ensure safety
  • Boosted occupancy rates through strategic marketing and client engagement.
  • Evaluated and enhanced security measures, reducing incidents by 30%.
  • Pioneered advanced surveillance techniques to preempt security breaches.
  • Implemented rapid response strategies that decreased emergency response time.
  • Fostered strong team dynamics to elevate overall security effectiveness.
  • Developed a client-focused security plan that increased satisfaction by 40%.

Call Representative

Xfinity
03.2018 - 08.2020
  • Updated accounts with customers' current personal and purchasing information
  • Investigated Product or Service concerns, communicating between departments such as sales and production to understand issues
  • Completed more than high volume of calls per day by following scripts and maintaining good call control
  • Processed orders and coordinated delivery schedules to meet customer needs
  • Accurately prepared and processed forms to change customer service levels
  • Used proven techniques to increase sales and promote high-value products
  • Engaged with customers to understand and resolve issues and answer product questions.
  • Boosted customer retention by skillfully resolving queries and ensuring satisfaction.

Education

High School - undefined

Wooddale High School
Memphis, TN
05.2014

Skills

  • Security Officer Marksman
  • Caregiver
  • Leasing Agent
  • Call Representative
  • Writing Skills
  • Telecommunication
  • Loss Prevention
  • Surveillance
  • Customer Service
  • Excel
  • Organizational Skills
  • Security
  • Stocking
  • Typing
  • Word
  • Patrolling
  • Investigation
  • CCTV Monitoring
  • Personnel Screening
  • Item Screening
  • Metal Detectors
  • Transparent Operations

Languages

ENGLISH

Timeline

Security Officer

Salient Defense Group
01.2025 - Current

Inbound Receiving Clerk

Walmart
04.2023 - Current

Security officer

Securitas
01.2021 - 04.2024

Security supervisor

Marksman
02.2019 - 02.2025

Call Representative

Xfinity
03.2018 - 08.2020

High School - undefined

Wooddale High School

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Akacii Moore