Akahasi Letang
North Miami,FLORIDA
Summary
Dynamic professional with a proven track record in Customer service, sales and adaptability demonstrated during roles at Boucher Brothers and Hollister. Excelled in creating welcoming environments and resolving customer issues, enhancing loyalty and operational efficiency. Skilled in emergency response and decision-making, ensuring a safe and responsive customer experience. I have personal experience going door-to-door for charity work and personal business advertisements.
Overview
2
2
years of professional experience
Work History
Beach/Pool Attendant
Boucher Brothers
Hallandale, FL
08.2024 - Current
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests when purchasing beach equipment, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Retail Sales Associate
Hollister
Aventura, FL
01.2023 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed relationships with repeat clients, leading to increased loyalty and return visits.
Education
Associate In Electronics Engineering Technology - Engineering
Miami Dade College
Opa-locka, FLSkills
- Guest service
- Adaptability in situations
- Emergency response readiness
- Decision-making
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Beach/Pool Attendant
Boucher Brothers
08.2024 - Current
Retail Sales Associate
Hollister
01.2023 - 02.2024
Associate In Electronics Engineering Technology - Engineering
Miami Dade College