Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Akam Ahmed

Senior Azure Engineer
Chicago,IL

Summary

Experienced Cloud Engineer with more than five years of hands-on involvement in public cloud environments, specializing in various Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solution. Holds certifications in Azure, Microsoft 365 Azure AI.

Overview

8
8
years of professional experience
4
4
Certifications

Work History

Cloud Engineer

Cloud 9 Infosystems
11.2020 - Current
  • Implement Microsoft Copilot for Security by integrating Copilot Studio with Defender for Cloud and SOC workflows.
  • Build custom Copilot agents to analyze alerts, automate remediation, and send real-time incident updates to Teams SOC channels.
  • Reduce MTTR by streamlining threat detection, triage, and response with AI-driven automation.
  • Enhance SOC efficiency and collaboration by enabling natural language threat hunting and standardize AI-generated incident reports.
  • Minimize manual overhead by automating repetitive security tasks, allowing analysts to focus on complex threats.
  • Build custom Copilot agents for HR, Azure Purview, Business Operations, and etc.
  • Worked with an infrastructure team for planning, designing, assessing, and migrating environments from on-premises to Azure.
  • Involved with deploying AVDs, host pool, workspace, application group, and session host.
  • Worked on a project to Migrate Exchange user mailboxes from on-prem to O365.
  • Worked on a project to deploy Intune for 100+ on-prem devices using different methods.
  • Worked on a project to migrate file shares from NAS storage to file share server on azure using S2S connection and RichCopy tool to copy file from NAS to file share server on Azure.
  • Worked on a project to deploy Microsoft Sentinel, Created Data connectors, Analytics, Automation Rules, and queries for different types of Alerts.
  • Worked on a project to set up Microsoft Defender for Cloud in Azure.
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Worked on a project to Migrate the on-premises workloads (File shares, and Dropbox files) to O365 (SharePoint, Teams, OneDrive).
  • Worked on a project to deploy and configure MFA (Multifactor Authentication) on azure.
  • Worked in project to Sync file shares from on-premises servers to Azure File Share and then to the Blob Containers.
  • Designed and deployed Azure Backup and other Confidential backup solutions for Azure.
  • Live VMs migration experience from on-premises to Azure using Azure migrate tool.
  • Azure network experience, Virtual Network Gateway, Local Network Gateway, VPN, Express route, Azure DNS, Traffic Manager, and Load Balancers.
  • Responsible for systems and application performance monitoring via azure monitor.
  • Created alerts on azure portal for cost consumption and different kind of sources on azure monitor.
  • Working as Azure Administrator on Microsoft Azure, involved in deploying virtual machines, storage accounts, conditional access, azure policy, etc.
  • Working on Microsoft Azure (Public) Cloud to provide IaaS support to the client. Create Virtual Machines through Power Shell Script, Terraform and Azure Portal.
  • Creating and managing application integrations for identify and access management.
  • Having Experience of Creating conditional Access policies.
  • License management for O365.

IT Assistant Manager

Lake County Prosecutor’s Office
01.2018 - 10.2018
  • Manage a windows server with machines running Windows Server 2012 R2.
  • Responsible for the day-to-day administration, operation, and support of enterprise systems infrastructure.
  • Managed Office 365 server, AD server, Kaspersky server. Exchange Server.
  • Created the User Accounts and Profiles, assigned permissions using Active Directory.
  • Administered the Group Policy to automatically upgrade and repair software installations.
  • Provided day-to-day support (troubleshooting and installation) for more than 300 users for hardware, network and software including Microsoft Office.
  • Involved in configuring Cisco Meraki cloud networking for whole environment like (MR, MX, MV) using Cisco Meraki Dashboard.
  • Installation and configuration of network Printers.
  • Provided the backup and recovery of the files and data.

Education

Master’s - information technology

Valparaiso University
Valparaiso, Indiana
12.2018

Bachelor’s - computer science

Cihan University
Erbil, Kurdistan
10.2012

Skills

  • Excellent team player with very good oral and written communication skills
  • Excellent communication skills
  • Ability to multi-task and prioritize
  • Microsoft Azure/O365 (Teams, SharePoint, Exchange, and OneDrive)
  • Microsoft Sentinel, Microsoft Defender for Cloud and M365
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Certification

Microsoft Certified (Azure Administrator, Az-104)

Timeline

Cloud Engineer

Cloud 9 Infosystems
11.2020 - Current

IT Assistant Manager

Lake County Prosecutor’s Office
01.2018 - 10.2018

Bachelor’s - computer science

Cihan University

Master’s - information technology

Valparaiso University
Akam AhmedSenior Azure Engineer
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