Akansha Khare
Summary
Dynamic and results-driven Senior Scrum Master and Program Manager with over 15 years of experience leading complex, cross-functional software delivery in BFSI, HealthTech, and Insurance. Expert in driving enterprise-level Agile transformations (SAFe, Scrum) and modernization programs while leveraging GenAI to boost productivity by 25-35%. Specialized in Guidewire InsuranceSuite implementations and Underwriting transformation to unlock product value and strategic business growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Scrum Master | Agile Program Manager | BFSI & Healthcare (Kaiser/CNA)
TCSL
12.2008 - Current
- Guidewire Implementation: Act as a key contributor to Guidewire InsuranceSuite modernization, utilizing SurePath methodology to accelerate implementation and maximize product value.
- Underwriting Modernization: Lead Agile delivery for digital transformation initiatives in Underwriting and claims management, focusing on process automation and cloud-based replacement of legacy systems.
- Business Development & Growth: Drive business development activities by identifying expansion opportunities within the account, leading proposal writing, and managing the end-to-end consulting lifecycle from scoping to resourcing.
- GenAI Integration: Automate routine tasks, meeting summaries, and trend reporting to streamline Scrum ceremonies.
- Financial Impact: Orchestrated a $300K savings initiative by consolidating duplicate tools and aligning enterprise platforms.
- Strategic Enablement: Align with Product Owners on OKRs and roadmaps to ensure teams deliver strategic customer value, not just technical outputs.
Senior Scrum Master | Agile Program Manager
Toyota Financial Services
- Cloud Transformation: Orchestrated Agile delivery for cloud-based Java microservices applications.
- Enterprise Coaching: Mentored teams transitioning from Waterfall to SAFe Agile, facilitating conflict resolution and remote collaboration.
- Risk Management: Reduced sprint rollover and blocker frequency by integrating AI-based risk flags within Jira.
- Metrics Driven: Focused on cycle time, product quality, and feedback loops to optimize team impact.
Project Manager | QA Lead
HSBC & Cardinal Health
- Digital Transformation: Directed delivery for claims management and underwriting modernization projects.
- Infrastructure: Facilitated AWS cloud migrations and API integrations for legacy platforms.
- QA Governance: Managed automated testing frameworks using Selenium, QTP, and SOAP UI; created reusable playbooks for regression cycles.
QA Analyst | Junior Project Manager
Morgan Stanley
- Data Integrity: Executed comprehensive ETL testing and migration validation across DB2 and Oracle platforms.
- Release Orchestration: Facilitated UAT and gap analyses to ensure seamless multi-departmental releases.
Education
B. Tech - Computer Science
RGPV
01.2008
Skills
- ADO
- Agile Leadership
- SAFe Program Management
- API Integration
- BillingCenter
- Business Development
- Strategic Partnering
- CI/CD (Jenkins)
- ClaimCenter
- Claims Management
- Confluence
- ETL Testing
- Insurance Transformation
- Guidewire (PolicyCenter)
- Java
- Cloud-Based Delivery (AWS/Azure)
- Market Expansion Initiatives
- Microservices
- Miro
- OKR Alignment
- Project & Program Management
- IT Portfolio Management
- Product Lifecycle Management (PLM)
- Proposal Writing
- Regulatory Compliance (HIPAA)
- Resource Planning
- Scoping
- Slack
- SOAP UI
- Sprint & PI Planning
- Team Coaching
- Test Automation (Selenium)
- UAT
- Underwriting Automation
- Velocity Optimization
Websites
Certification
- Generative AI Engineering with LLMs from IBM, 03/01/26 - Present, Coursera
- Certified Scrum Master (CSM), Scrum Alliance
- SAFe Agilist (SA), Scaled Agile
- ITIL Foundation, Axelos
- Generative AI Course for Scrum Masters, Microsoft
- Generative AI for Project Managers Specialization, Coursera
Projects
- DevOps Integration, Collaborated with infra teams to enable Jenkins-based CI/CD for high-priority product lines.
- AI-Augmented Agile Delivery, GenAI for sprint planning, Meeting Notes, Backlog Grooming and Report Generation, aiming at reducing planning effort by 25-35%.
- Cloud Migration Enablement, Java-based API migration to AWS, focusing on improving system uptime by 20-30%.
Timeline
Senior Scrum Master | Agile Program Manager | BFSI & Healthcare (Kaiser/CNA)
TCSL
12.2008 - Current
Senior Scrum Master | Agile Program Manager
Toyota Financial Services
Project Manager | QA Lead
HSBC & Cardinal Health
QA Analyst | Junior Project Manager
Morgan Stanley
B. Tech - Computer Science
RGPV