Trained new staff members on proper parts handling techniques.
Coordinated phases of construction projects from inception to completion.
Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
Managed employee schedules and daily assignments.
Prepared and planned worksites to help jobs run smoothly.
Allocated material and labor resources to promote on-time and under-budget project completion.
Tire Sales Manager
Tires Plus Automotive
Gambrills
06.2015 - 06.2017
Organized promotional events to attract new customers and boost tire sales.
Mastered and periodically performed tire technician duties to maintain current knowledge and proficiencies at guiding employees and satisfying customers.
Store Manager of Operations
CARQUEST
Silver Springs
04.2006 - 06.2015
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Ensured compliance with all safety regulations and company policies.
Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
Prepared staff work schedules and assigned team members to specific duties.
Organized promotional events such as special sales or discounts.
Recruited, trained and managed a team of 20+ employees.
Evaluated employee performance on a regular basis to ensure quality standards were met.
Store Manager of Operations
Pep Boys Auto Parts & Service
Maple Heights
04.1984 - 04.2008
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Ensured compliance with all safety regulations and company policies.
Resolved customer complaints in a timely manner while maintaining excellent relations with customers.