Akash Chandran
Avvai Nagar , Thiruvanmiyur
Summary
Quality Assurance Specialist with over 6 years of progressive experience driving comprehensive QA initiatives and operational excellence. Demonstrated track record in developing robust testing strategies, implementing automated testing frameworks, and optimizing defect management processes. Excels in building cross-functional partnerships and delivering innovative QA solutions that enhance product quality and customer satisfaction. Proficient in the full STLC, including
test planning, execution, and risk mitigation to ensure high-quality product delivery and continuous improvement
Overview
6
6
years of professional experience
Work History
Specialist – QA Lead
Amazon Development Centre
Chennai
07.2025 - Current
- Maintained quality metrics and fostered continuous improvements.
- Partnered with cross-functional teams to strengthen accessibility (A11Y) compliance standards, implementing automated testing solutions and enhancing quality tooling infrastructure
- Drove end-to-end testing and successful delivery of major features including Outfit Builder, Preference Pills, 2CL Filters, Top Nav, and Color Swatch across 24 global marketplaces. Led cross-platform quality assurance efforts spanning Android, iOS, and desktop platforms, ensuring seamless customer experience and feature adoption.
- Pioneered and executed Evinced Mobile Flow Analyzer pilot for Amazon Clinic's accessibility (A11Y) testing, demonstrating expertise in automated accessibility assessment tools. Successfully identified and documented 134 accessibility issues, significantly contributing to improved app inclusivity and compliance with accessibility standards
- Led end-to-end quality assurance for Amazon Clinic India's Android and iOS launch, including comprehensive test planning, strategy development, and test case execution. Drove critical bug analysis and coordinated bug bash sessions with 100+ participants, ensuring optimal application stability and enhanced user experience pre-launch.
- Performed defect leakage and root cause analysis to prevent recurrence.
- Facilitated retrospectives to enhance team effectiveness and supported recruitment efforts.
- Implemented strategies to improve performance, accuracy, and quality.
- Conducted exploratory / ad-hoc testing to identify edge case defects.
Senior Quality Service Associate
Amazon Development Centre
Chennai
10.2022 - 06.2025
- Mentored a 3-member team, improving skills and adaptability to new features.
- Led comprehensive test cycle execution while implementing systematic defect triage protocols, resulting in improvement in test case efficiency and reduced regression cycles
- Created detailed test plans to systematically validate the functionality, Created and executed test cases to validate product functionality and quality.
- Logged and tracked defects for timely resolution.
- Audited junior testers' executions to ensure accuracy and coverage.
- Shared concise QA reports with stakeholders on progress and release status.
Quality Service Associate
Amazon Development Centre
Chennai
02.2020 - 09.2022
- Created and executed test cases to validate product functionality and quality.
- Logged, tracked, and prioritized defects to ensure timely resolution.
- Managed release processes, ensuring adherence to timelines, quality standards, and compliance requirements.
- Maintained quality metrics and implemented measures to continuously improve quality.
Education
Bachelor of Engineering - Mechanical Engineering
TJS Engineering College
Thiruvallur,Tamil Nadu04-2018
Skills
- Quality Assurance
- Test Planning & Execution
- Defect Analysis & Triage
- Root Cause Analysis
- Functional & Release Testing
- Program Management
- Risk Management
- Process & Quality Improvement
- Team Leadership
- Mentoring & Coaching
- Stakeholder Collaboration
- Resource Optimization
- Customer Feedback Analysis
- Product Crash Analysis
- Defect Leakage Analysis
- Automation Readiness
- Continuous Improvement
- TV testing
- Mobile App Testing
- E2E
- Performance
- UAT
- Integration
- Jira
- Test rail
- Confluence
- ADB
- Linux
- Kibana
- Pipelines
Timeline
Specialist – QA Lead
Amazon Development Centre
07.2025 - Current
Senior Quality Service Associate
Amazon Development Centre
10.2022 - 06.2025
Quality Service Associate
Amazon Development Centre
02.2020 - 09.2022
Bachelor of Engineering - Mechanical Engineering
TJS Engineering College
DECLARATION
I hereby declare that the above furnished details are factual. I assure you that if I am selected, I will discharge my duties to the entire satisfaction.
Place:
Date: Akash Chandran