JASHIM UDDIN

*Thorough Quality Assurance Specialist with 10+ year background in Insurance and Financial Industry.

*Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes.

*Determined QA|UAT Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.

*Experienced UAT/QA Engineer and Guidewire Analyst with a decade of hands-on expertise in quality assurance and testing within the insurance domain. Proficient in utilizing a diverse range of testing tools to ensure the successful delivery of high-quality software solutions. Proven track record of collaborating with cross-functional teams to drive testing processes, enhance system performance, and optimize user acceptance testing (UAT) procedures.

*Led UAT efforts and assisted QA auto and property teams for complex Guidewire projects, overseeing testing activities for policy administration, claims management, and billing systems.

*Analyzed business requirements (BRD) and Functional Requirement Documents (FRD), created the test strategy document that define the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort.

*Extensive experience in Functional testing, Unit testing, Integration testing, Regression testing, Black box testing, White box testing, GUI testing, back-end testing and browser compatibility testing, in different stages of Software Development Life Cycle (SDLC).

*Experience in Test Planning, User Acceptance Testing (UAT), Issue Resolution and Report Generation to ensure that all aspects of a project follow the Business Requirements.

*Experience specifically in the areas of Personal Property and Casualty (P&C), Reinsurance for Commercial Property and Casualty, and Commercial Automobile with regional and national insurance carrier.

*Experience in testing and validating Personal Line (Auto/Property) business insurance policy processes in a SOA setting. Some of the major business processes in Policy Decisions is creating a quote, issuing a policy, endorsements, cancellations, Reinstatements and renewals. These processes were tested and evaluated under various business situations that might initiate an action in other modules/products like PC (Policy Center), BC (Billing Center and CC (Claim Center).

*Worked closely with Product owners and development teams to understand the impact of the changes, and produced release notes for QA/User Acceptance testing team meetings to present Test Plans and Test Cases to the development team and Business SME's.

*In depth Knowledge of Guidewire Insurance Suite for Personal and Commercial Autos, Workers Compensation, General Liability, Inland Marine, and Personal Liability. Agency Producer management system (Vue), Vue System implemented for MetLife Producer Management system.

*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.