Akatendekaishe (AJ) Tembo
Teaneck,USA
Summary
Professional hospitality and customer service worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional guest service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Esquina Latina
New Brunswick, NJ
10.2021 - 12.2025
- Supported daily restaurant operations by facilitating smooth service and optimizing staff performance to enhance customer satisfaction. Assisted in training team members to promote a positive and collaborative work environment. Aided in inventory management tasks, including ordering and stock control.
Sales/Customer Service Representative
FORBO SIEGLING LLC
Englewood, NJ
11.2024 - 06.2025
- Managed customer accounts, resolving issues by identifying problems, providing solutions, and ensuring follow-up. Maintained financial records through account adjustments and recommended products or services based on customer needs and data analysis.
Sales Intern
TEKsystems
Bridgewater, NJ
03.2023 - 06.2023
- I would assist the manager and senior staff by performing administrative and entry-level duties while gaining experience. That along with conducting research, making calls, sending emails, update records, and attend meetings. Also helping maintain client relationships, among other tasks.
Crew Member/Cashier
AMC Theatres
Hackensack, NJ
09.2017 - 11.2019
- Greeted guests, took and delivered food and drink orders, ensured accurate and presentable meals, and adhered to health and safety standards. Supported dining operations through table maintenance, silverware prep, and general service duties.
Education
High School Diploma -
Teaneck Sr High School
Teaneck, NJAssociate's degree - Computer Science
Bergen Community College
02.2026
College Degree - Marketing
Rutgers-New Brunswick Campus
06.2024
Skills
- Serving and Fine dining experience
- Sales and marketing experience
- POS experience
- Front desk experience
- Loss Prevention
- Upselling
- Social media engagement
- Heavy lifting
- Cash handling
- Events management
- SAP
- Content marketing
- Basic math
- Data entry
- Hospitality
- English
- Strong work ethic
- Exceptional customer service
- Guest engagement
Certification
- Property & Casualty License
- ServSafe
- CPR Certification
- Driver's License
- Food Handler Certification
Languages
English
Timeline
Sales/Customer Service Representative
FORBO SIEGLING LLC
11.2024 - 06.2025
Sales Intern
TEKsystems
03.2023 - 06.2023
Server
Esquina Latina
10.2021 - 12.2025
Crew Member/Cashier
AMC Theatres
09.2017 - 11.2019
High School Diploma -
Teaneck Sr High School
Associate's degree - Computer Science
Bergen Community College
College Degree - Marketing
Rutgers-New Brunswick Campus