Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Juarez

Los Angeles,CA

Summary

Enthusiastic and reliable professional looking to obtain a position as a server with a wealth of fine dining experience; providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

The Cheesecake Factory
04.2018 - Current

.

  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivate warm relationships with regular customers.
  • Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Serve food and beverages promptly with focused attention to customer needs.

Banquet Captain

The California Club
12.2021 - 12.2023
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
  • Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
  • Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
  • Trained new staff members

Banquet Captain/Server/Bartender

The Riviera Club
01.2014 - 08.2018
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
  • Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.

Clerk

Gelson's Markets
05.2013 - 12.2013
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures contributing to their integration into the team.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Education

High School Diploma -

Los Angeles Valley College
Van Nuys, CA
06.2014

High school or equivalent -

Los Angeles Valley College
06.2014

Skills

  • Food Handling
  • Restaurant Experience
  • Kitchen Experience
  • POS
  • Busser
  • Serving Experience
  • Food Safety
  • Upselling
  • Banquet Experience
  • Catering
  • Bartending
  • Food Service
  • Cash handling
  • Hospitality
  • Bilingual
  • Microsoft Word
  • Spanish/ English
  • Microsoft Excel
  • Computer skills
  • Communication skills
  • Restaurant experience
  • Food handling
  • Serving
  • Supervising experience
  • Shift management
  • Team management
  • Customer service
  • Banquet experience
  • Fine dining experience
  • Leadership

Certification

  • Food Handler Certification
  • ServSafe
  • CPR Certification

Timeline

Banquet Captain

The California Club
12.2021 - 12.2023

Server

The Cheesecake Factory
04.2018 - Current

Banquet Captain/Server/Bartender

The Riviera Club
01.2014 - 08.2018

Clerk

Gelson's Markets
05.2013 - 12.2013

High School Diploma -

Los Angeles Valley College

High school or equivalent -

Los Angeles Valley College
David Juarez