Patricia Haynes
Warner Robins,GA
Summary
Seeking a job with stability an consistency
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
Oletimes buffet
Macon, GA
02.2024 - 02.2025
- Anticipated guest needs and proactively addressed any issues or concerns to ensure customer satisfaction
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail in order accuracy
- Maintained cleanliness of work area, including tables, chairs, utensils, glassware, and condiments
Preloader/Package Handler
UPS
Unadilla, GA
10.2023 - 12.2023
- Seasonal job load packages to truck
Package Handler
Fedex Ground
Macon, GA
10.2022 - 08.2023
- Scan and load packages to truck
- Server, take out, server assistant
Server
Outback Steakhouse
Macon, GA
04.2022 - 02.2023
- Wait on guests take orders make drinks suggestive sell and upsell cash out guests answer phone and take orders
Server
Bonefish Grill
Macon, GA
10.2020 - 09.2021
- Wait on guests take orders suggestive sell and upsell cash out guests stock and clean
Server
Outback Steakhouse
Macon, GA
02.2016 - 10.2020
- Work as a server an work the takeaway area take orders make drinks answer phones in takeaway we do curbside an also
- Bag orders stock an clean
- Bussed tables
- Handled money
- Swept, mopped, and prepared for guests and diners
- I also worked this location April 2022 to February 2023
Cashier/Cook/Customer Service
McDonald's
Warner Robins, GA
07.2018 - 07.2020
- Worked as front cashier drive thru table making sandwiches and grill cook. Must stock an clean take cash make drinks
- Open as cashier an cook
- Prep Cook
Prep Cook
Panera Bread
Warner Robins, GA
12.2017 - 07.2018
- Prepped the fruits an vegetables an other items I also worked as a dining room attendant keeping tables clean keeping
- The juice machine an coffee filled
Server/Bartender
Ruby Tuesday
Warner Robins, GA
11.2014 - 12.2017
- I was a server bartender host an salad prep I would take orders responsible for cash also made alcoholic beverages an
- Host seating people stock an clean
Education
vocational (High school diploma) -
Warner Robins High School
Warner Robins, GA 08.1988 - 08/1990
Web Design
Central Georgia Technical College
Warner Robins, GASkills
- Stocking
- Visitor query response
- Sales transaction processing
- Customer communication
- Venue beverage service
- Employee evaluation
- Teamwork
- Event customer service
- Seafood
- Computer skills
- Payment verification
- Kitchen grills
- Cash handling
- Planograms
- Customer service
- Retail sales
- Retail store experience
- Manufacturing company experience
- Kitchen management
- Retail sales transactions
- Food preparation
- Store closing procedures
- Guest services
- Grammar Experience
- Self-assessments
- Employee relationship building
- Banquet Experience
- Store opening procedures
- Computer operation
- Food & beverage industry
- Meal Preparation
- Upselling
- Food handling
- Manufacturing
- Baking
- Fryers
- Phone etiquette
- Hospitality
- Micros POS
- Food hygiene
- Communication skills
- Craft beer experience
- Bookstore experience
- Heavy lifting
- Retail price checking
- Basic math
- Beverage preparation
- Grocery store experience
- Specialty store experience
- Grocery store
- POS
- Café
- Time management
- Packaging Management
- Numeracy
- Negotiation
- Food preparation equipment operation
- Driving
- Food service
- Providing product information
- Data entry
- Shipping & receiving
- Balancing cash drawers
- Host/Hostess
- Customer complaint resolution
- Debits & credits
- Writing skills
- Payment processing in food service
- Customer inquiry handling
- Cash register
- Retail security monitoring
- Retail math
- Computer literacy
- Fine dining experience
- Product presentation
- Clothing store experience
- Toast POS
- Food service health code compliance
- Cocktail experience
- Serving Experience
- POS systems
- Client inquiry handling
- Food safety
- Cross-selling
- Cooking
- Sales
- Kitchen health and safety standards
- Order fulfillment
- Client rapport building
- Recipe adherence
- Phone communication
- Safety standard operating procedures
- Aloha POS
- Complaint handling
- Safety regulations
- Depositing cash
- Cash register operations
- Warehouse experience
- Organizational skills
- NCR POS
- Guest relations
- Supervising experience
- Processing cash transactions
- Typing
- Merchandising display arrangement
- Delivery driver experience
- Fast casual experience
- Cleaning
- Payment card processing
- Attention to detail
- Sushi
- Quick service & fast food restaurant
- Order entry
- Leadership
- Wine knowledge
- Detecting counterfeit currency
- Making change
- Retail customer service procedures
- Casual dining experience
- Payment reconciliation
- Special order processing
- Presentation skills
- Kitchen Experience
- Merchandising
- Spirits experience
- Product demos
- Hotel experience
- Microsoft Word
- Food safety sanitizing procedures
- Food Production
- Food industry
- Word Processing
- Safety standards in production
- Bartending
- Bar safety compliance (food service)
- Hospitality industry experience
- Convenience store experience
- Accounting
- Greeting customers
- Inventory management
- Inventory control
- Shift management
- RF scanner
- Multitasking
- Restaurant experience
- Cashiering
- Pre-cooking preparation
- Serving
- Customer engagement
- POS operation
- Order accuracy
- Drink preparation
- Menu knowledge
- Table service
- Restaurant operations
- Clear communication
- Problem solving
- Team collaboration
- Bill computation
- Exceptional customer service
- Wine pairing
- Suggestive selling
- Team member support
- Sales expertise
- Food inspection
- Strong work ethic
- Table setting knowledge
- Guest relations management
- Buffet setup and takedown
- Cleanliness standards
- Task prioritization
- Effective customer upselling
- Safe food handling
- Customer feedback management
- Upselling techniques
Certification
Driver's License, Non-CDL Class C
Additional Information
I am very reliable and dependable. I enjoy working with people and meeting new faces. I have worked in many different places; my work history is very extensive. It is my ultimate goal to basically find a job that I can move up within the company.
Relocation Preference
Anywhere
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: 1
Timeline
Server
Oletimes buffet
02.2024 - 02.2025
Preloader/Package Handler
UPS
10.2023 - 12.2023
Package Handler
Fedex Ground
10.2022 - 08.2023
Server
Outback Steakhouse
04.2022 - 02.2023
Server
Bonefish Grill
10.2020 - 09.2021
Cashier/Cook/Customer Service
McDonald's
07.2018 - 07.2020
Prep Cook
Panera Bread
12.2017 - 07.2018
Server
Outback Steakhouse
02.2016 - 10.2020
Server/Bartender
Ruby Tuesday
11.2014 - 12.2017
vocational (High school diploma) -
Warner Robins High School
08.1988 - 08/1990
Web Design
Central Georgia Technical College