Kiasia Green
Huntersville,USA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Dons Restaurant
Charlotte, NC
02.2025 - Current
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on menu items and service protocols for efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Amazon Warehouse Associate
Amazon Warehouse
West Columbia, SC
09.2024 - 12.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Maintained clean, orderly work environment free of hazards.
Retail Sales Associate
TJ Maxx
Lexington, SC
02.2024 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Sales Associate
City Trends
Columbia, SC
08.2022 - 12.2023
- Maintained visual merchandising standards to enhance store presentation and customer experience.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High school diploma -
Lexington High School
Lexington, SC06-2022
Skills
- Leadership
- Organizational Skills
- Multitasking
- High energy and stamina
- Problem-solving
- Excellent communication
- Time management
- Restaurant Experience
- Cleaning
- Stocking
- Team collaboration
- Supply restocking
- Retail Sales
- Cash Handling
- Computer skills
- Communication skills
- Delivery driver experience
- Warehouse experience
- Culinary experience
- Heavy Lifting
- Customer service
- Upselling techniques
- POS operation
- Basic math
- Order fulfillment
- Load & unload
- Baking
- English
- Strong work ethic
Languages
English - Fluent
Timeline
Server
Dons Restaurant
02.2025 - Current
Amazon Warehouse Associate
Amazon Warehouse
09.2024 - 12.2024
Retail Sales Associate
TJ Maxx
02.2024 - 07.2024
Sales Associate
City Trends
08.2022 - 12.2023
High school diploma -
Lexington High School