Summary
Overview
Work History
Education
Skills
Timeline
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Akayla Manning

Tyler,TX

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

5
5
years of professional experience

Work History

Sales Associate, Cashier

Raquet and Jog- Tyler
12.2023 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Team Member

Bahama Bucks
04.2023 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.

Host

Texas Roadhouse
11.2020 - 03.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Associate of Arts - English

Tyler Junior College
Tyler, TX
05-2025

High School Diploma -

Chapel Hill High School
Tyler, TX
05-2023

Skills

  • Customer service
  • Effective team collaboration
  • Effective time management
  • Problem-solving skills
  • Effective communication
  • Strong ability to manage multiple tasks
  • Excellent people skills
  • Reliable and punctual
  • Objective-oriented
  • Strong interpersonal skills
  • Adaptable availability

Timeline

Sales Associate, Cashier

Raquet and Jog- Tyler
12.2023 - 07.2025

Team Member

Bahama Bucks
04.2023 - 07.2023

Host

Texas Roadhouse
11.2020 - 03.2022

Associate of Arts - English

Tyler Junior College

High School Diploma -

Chapel Hill High School