Akaysha Murray
Charlotte, North Carolina, United States,NC
Summary
Cybersecurity professional holding a Master’s in Cybersecurity and Information Assurance, with CompTIA CySA+ and PenTest+ certifications. Experienced in auditing, documentation, and root cause analysis, with a strong background in regulatory frameworks and compliance. Skilled at developing policies, improving data quality processes, and collaborating with teams to implement controls and ensure the secure, accurate use of information.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Laboratory Manager/Chemist
Oerlikon AM
04.2022 - Current
- Developed and implemented documentation processes to ensure data accuracy, integrity, and audit readiness across laboratory operations.
- Conducted root cause analysis on nonconformities and data-related issues, developing corrective actions to improve data quality and reporting.
- Participated in data collection and analysis for ongoing research projects.
- Partnered cross-functionally to resolve compliance issues and ensure consistent governance of laboratory and production data.
- Ensured compliance with regulatory standards by staying up-to-date on industry best practices and adjusting internal policies as necessary.
- Coordinated and performed analytical tests to comply with established standards and specifications.
Office Manager
GoldStar Home Care LLC
02.2023 - 02.2024
- Developed and implemented policy frameworks to enhance organizational compliance and governance.
- Manged office operations, ensuring efficient workflow and communication among departments.
- Developed and maintained filing systems, enhancing document retrieval efficiency for staff members.
- Provided technical support for network connectivity issues, improving communication across departments.
- Developed training materials for staff on software usage, increasing user confidence and efficiency.
- Coordinated schedules and meetings for executive leadership, optimizing time management across the team.
Quality Technician
TC Transcontinental
04.2021 - 04.2022
- Conducted quality inspections on incoming materials and finished products to ensure compliance with specifications.
- Utilized measuring instruments and testing equipment to evaluate product quality and performance standards.
- Collaborated with production teams to implement corrective actions for non-conformance issues, enhancing overall quality control processes.
- Documented inspection results and generated reports for management review, contributing to continuous improvement initiatives.
- Assisted in developing and maintaining standard operating procedures (SOPs) for quality inspections and testing protocols.
- Participated in root cause analysis of defects and provided actionable recommendations for process improvements.
Chemistry Lab Technician
Westinghouse Electric Company
10.2019 - 04.2021
- Conducted chemical analyses to ensure compliance with safety and quality standards.
- Operated and maintained laboratory equipment, ensuring optimal performance and reliability.
- Developed standard operating procedures for new experiments, enhancing workflow efficiency.
- Collaborated with cross-functional teams to troubleshoot experimental challenges and improve outcomes.
- Managed inventory of reagents and supplies, optimizing resource allocation for lab operations.
- Maintained compliance with nuclear safety standards, ensuring documentation integrity and audit readiness.
Sales Agent
Spectrum
06.2019 - 10.2019
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to consistently exceed monthly performance targets.
- Conducted market research to identify new opportunities and assess competition.
- Analyzed customer feedback to refine sales approaches and improve satisfaction rates.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Met existing customers to review current services and expand sales opportunities.
Sales Manager
Teleperformance/United Health Care
06.2018 - 05.2019
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Developed training programs enhancing product knowledge and customer engagement skills among team members.
- Conducted performance reviews, providing actionable feedback to drive individual and team success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT07-2025
Bachelor of Science - Chemistry
Lander University
Greenwood, SC05-2018
Skills
- Cross-Functional Collaboration: Effectively partners with diverse teams to achieve shared goals
- Analytical Problem-Solving: Leverages critical thinking to identify root causes and implement solutions
- Proactive Risk Awareness: Anticipates potential challenges and mitigates risks before they escalate
- Clear Documentation & Communication: Produces precise, understandable reports and communicates complex information clearly
- Adaptability & Continuous Learning: Quickly adjusts to changing priorities and continuously acquires new skills to stay effective
Certification
- CompTIA CYSA+ - Cybersecurity Analyst
- CompTIA PENTEST+ - Penetration Tester
Timeline
Office Manager
GoldStar Home Care LLC
02.2023 - 02.2024
Laboratory Manager/Chemist
Oerlikon AM
04.2022 - Current
Quality Technician
TC Transcontinental
04.2021 - 04.2022
Chemistry Lab Technician
Westinghouse Electric Company
10.2019 - 04.2021
Sales Agent
Spectrum
06.2019 - 10.2019
Sales Manager
Teleperformance/United Health Care
06.2018 - 05.2019
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Science - Chemistry
Lander University
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