Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 70 pounds and adheres to commercial airline protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
Delta Air Lines, Inc
7100 Airline Dr Minneapolis, MN 55450
05.2023 - Current
Physical tasks: Bending, lifting, standing, and walking while loading and stacking bags that can weigh up to 70 pounds
Guiding aircraft: Directing incoming and departing aircraft from the gate to ensure timely connections
Efficiently operated ground service equipment, such as tugs, belt loaders, and tow tractors, as well as baggage scanners and computers facilitate smooth handling of baggage and cargo.
Protecting cargo: Safeguarding baggage, mail, and cargo from damage, loss, and weather
Maintaining records: Receiving and recording baggage, airfreight, mail, and company materials, and preparing records related to cargo and baggage
Performing inspections: Conducting hazard checks and FOD walks in the ramp area between flights
Pharmacy Technician
Walgreens
Circle Pines, MN
10.2021 - 05.2023
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Preparing new prescription and refill requests for patients
Dispensing medication to patients per the prescription, or provider’s orders
Packing and labeling a prescribed medication
Processing insurance claims
Tracking inventory
Preparing compounded medications using sterile and non-sterile processes
Filling automated dispensing machines
Repackaging of bulk medications
Appointment Scheduler
Children's Minnesota
Edina, MN
04.2019 - 04.2020
Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Answered phone calls and answered questions from potential customers.
Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Acted as first point of contact and set appointments for prospective clients.
*(Laid off due to Covid19.)
Education
Associate of Science - Practical Nursing
Saint Paul College - A Community And Technical College
Saint Paul, MN
04.2025
High School Diploma -
Roseville Area Senior High School
Roseville, MN
06.2016
Skills
Problem-Solving
Loading and unloading
Ramp service
Aircraft Marshalling
Aircraft Tug Operation
Customer Service
Aircraft servicing
Remote Work Capabilities
Data entry proficiency
Customer service
attention to detail and organization
Certification
CNA - Certified Nursing Assistant
Timeline
Ramp Agent
Delta Air Lines, Inc
05.2023 - Current
Pharmacy Technician
Walgreens
10.2021 - 05.2023
Appointment Scheduler
Children's Minnesota
04.2019 - 04.2020
Associate of Science - Practical Nursing
Saint Paul College - A Community And Technical College