Akee S Reed
Philadephia,Pa
Summary
Dedicated and adaptable professional with experience in security operations and customer-focused sales environments. Proven ability to maintain safety across hospitals, corporate buildings, and retail spaces while excelling at direct sales, product demonstration, and building rapport with diverse customers. Strong communicator, skilled in de-escalation, and comfortable engaging with new people in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Unarmed Security Flex Officer
Allied universal
Philadelphia, Pa
12.2023 - Current
- Provide security coverage at multiple site types, including hospital & corporate offices
- Conduct foot patrols to deter unauthorized activity and maintain a safe environment.
- Respond to incidents, write detailed reports, and communicate effectively with supervisors and emergency services.
- Manage access control, verify credentials, and assist employees, patients, and visitors with directions and support.
- Observe and report safety hazards, escalating issues as appropriate.
- Adapt quickly to new post orders, environments, and security needs while maintaining professionalism and strong customer service.
Sales Associate
Unique Approach
Savannah, Ga
01.2019 - 01.2023
- Worked in mall environments providing direct, hand-to-hand sales of oils, diffusers, shea butter, soaps, and homemade car sprays.
- Engaged with new customers daily, building rapport and delivering strong product demonstrations to drive sales.
- Managed product displays and ensured merchandise remained organized and appealing.
- Provided knowledgeable recommendations based on customer needs and preferences.
- Handled cash and electronic payments accurately while maintaining a positive, welcoming customer experience.
- Increased repeat customer engagement through friendly, consistent service and personalized product guidance.
Education
DNF - undefined
TECH Freire Highschool
Philadelphia, PASkills
- Security & Surveillance
- Incident Response & Reporting
- Access Control & Visitor Management
- Conflict De-escalation
- Customer Service & Communication
- Emergency Procedures
- Patrolling on Foot
- Radio Communication
- Policy Enforcement
- Adaptability Across Multiple Sites
- Hand-to-Hand Sales
- Product Demonstration
- Customer Engagement & Relationship Building
- Retail Operations
- Cash Handling
Additional Information
Age: 21
Timeline
Unarmed Security Flex Officer
Allied universal
12.2023 - Current
Sales Associate
Unique Approach
01.2019 - 01.2023
DNF - undefined
TECH Freire Highschool