Thomas Harris
Cincinnati,OH
Summary
Experienced Operations, Security, and Warehouse Management Professional with proven leadership experience managing teams of up to 40 employees across logistics, warehouse, and security operations. Strong background in team supervision, surveillance, inventory management, shipping and receiving, logistics coordination, safety compliance, conflict resolution, and customer service. Proven ability to lead teams, improve operational efficiency, maintain secure environments, and oversee high-level client services in fast-paced settings. Dependable, professional, and highly effective in leadership roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flex Security Officer
NSG Inc.
05.2025 - Current
- Provide professional security services while maintaining a safe and secure environment.
- Monitor facilities, identify security risks, and respond to incidents appropriately.
- Enforce company procedures, safety regulations, and security protocols while maintaining professionalism.
- Conduct surveillance, patrol assigned areas, and proactively address security concerns.
- Utilize strong communication and conflict-resolution skills to de-escalate situations.
- Maintain and operate under an active Security License, ensuring compliance with company and state security standards.
- Security Officer / Team Lead
Security Officer / Team Lead
Four Entertainment Group (4EG)
04.2023 - 05.2025
- Ensured the safety and security of guests, staff, and property in high-traffic entertainment environments.
- Enforced company policies, rules, and safety regulations to maintain order and compliance.
- Supervised and strategically positioned a team of approximately 10 security personnel throughout venues to maximize surveillance coverage and maintain a safe environment.
- Monitored crowd activity, identified potential risks, and proactively responded to safety concerns.
- Coordinated with management and staff to professionally handle incidents and maintain security standards.
- Utilized conflict-resolution and de-escalation techniques to maintain a safe atmosphere.
- Delivered excellent customer service while maintaining professionalism and authority.
Security Team Lead / Client Services
Talent Rich Gemz
09.2019 - 08.2023
- Ensured the safety and security of clients, guests, and personnel during transportation and public appearances.
- Supervised and managed a team of approximately 15 personnel, positioning staff strategically to maintain surveillance and ensure client safety.
- Coordinated and enforced company policies, safety regulations, and security procedures.
- Provided secure transportation and accompaniment services for high-profile clients, including professional athletes, entertainers, and VIP guests.
- Picked up clients from the airport and accompanied them throughout the city of Cincinnati while ensuring safety, professionalism, and confidentiality.
- Monitored surroundings, assessed potential safety concerns, and responded proactively to risks.
- Maintained professional interactions with clients while delivering exceptional service and security support.
Head of Security
The Holy Grail
07.2020 - 04.2023
- Led security operations to ensure the safety of guests, employees, and property.
- Managed and strategically positioned a 10-person security team throughout the venue to maximize surveillance and maintain a secure environment.
- Enforced company rules, policies, and safety regulations while maintaining professionalism in fast-paced environments.
- Responded to incidents, disturbances, and emergencies while utilizing conflict-resolution and de-escalation techniques.
- Coordinated with venue management to maintain operational safety and security standards.
- Oversaw crowd control, entrance procedures, and emergency response situations.
- Maintained a strong security presence while ensuring positive guest interactions.
Shipping & Inventory Manager
Down Decor
02.2015 - 09.2019
- Managed all shipping, receiving, inventory, and warehouse operations for incoming and outgoing materials.
- Combined shipping and inventory functions into one streamlined department, improving workflow and operational efficiency.
- Oversaw all incoming materials by receiving, counting, verifying, organizing, and accurately tracking inventory.
- Entered and maintained inventory and shipping information using the Mysis inventory management system to ensure accurate inventory tracking and reporting.
- Released materials to production teams and monitored inventory throughout the manufacturing process.
- Verified completed products after production through detailed inventory counts to ensure accuracy and quality before shipment.
- Managed all outgoing shipments by verifying products, ensuring shipping accuracy, and coordinating timely deliveries to vendors and companies.
- Scheduled shipping carriers and transportation for inventory pickup and delivery.
- Operated and coordinated box truck transportation to move inventory between warehouse and off-site storage locations.
- Ordered materials and maintained inventory levels to support uninterrupted production operations.
- Supervised and managed approximately 40 employees, overseeing workflow, productivity, scheduling, and daily warehouse operations.
- Ensured warehouse organization, operational efficiency, and adherence to company safety standards.
Education
Business Management
Great Oaks Institute of Technology & Career Development
Skills
- Leadership & Team Management
- Staff Supervision
- Security & Surveillance
- Conflict Resolution & De-escalation
- Team Leadership
- Shipping & Receiving
- Inventory Management
- Warehouse Operations
- Logistics Coordination
- Materials Ordering & Planning
- Supply Chain Support
- Mysis Inventory Management System
- Box Truck Operations
- Forklift Operations
- Safety Compliance
- Customer Service
- Communication Skills
- Problem Solving
- Time Management
- Attention to Detail
Certification
- Security License
- Driver’s License
- Forklift Certification
- Pallet Jack Certification
Timeline
Flex Security Officer
NSG Inc.
05.2025 - Current
Security Officer / Team Lead
Four Entertainment Group (4EG)
04.2023 - 05.2025
Head of Security
The Holy Grail
07.2020 - 04.2023
Security Team Lead / Client Services
Talent Rich Gemz
09.2019 - 08.2023
Shipping & Inventory Manager
Down Decor
02.2015 - 09.2019
Business Management
Great Oaks Institute of Technology & Career Development