Kelvin Jones

• Patrolled assigned areas to detect suspicious activity and unauthorized persons.
• Enforced safety regulations, investigated security breaches, and responded to emergency situations.
• Monitored access control points using CCTV cameras and other surveillance equipment.
• Maintained daily logs of patrol activities and reported any unusual incidents.
• Assisted in the preparation of incident reports for all occurrences involving criminal activity or property damage.
• Provided support during special events by controlling crowds and ensuring public safety.
• Inspected premises for fire hazards, unlocked doors, broken windows, and other potential security risks.
• Conducted investigations into lost or stolen items on the premises.
• Responded to alarms in a timely manner to prevent further damage or injury.
• Investigated disturbances such as fights or thefts that occur on the premises.
• Interacted with law enforcement officers in providing assistance when needed.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Searched bags manually to identify prohibited items and contraband.

• Successfully led a team of technicians, fostering collaboration and achieving service quality targets consistently
• Provided training to new technicians, ensuring consistent delivery of high-quality service.
• Maintained a high level of customer satisfaction, resulting in an increase in positive customer feedback and repeat business
• Performed routine automotive maintenance and oil change procedures in accordance with manufacturer specifications and industry standards
• Managed inventory for automotive parts and supplies, ensuring the availability of necessary materials while minimizing excess stock.

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• Operated machinery and equipment safely and efficiently to meet daily production targets.
• Conducted comprehensive testing and evaluation of Tesla products, identifying defects, and ensuring adherence to quality standards.
• Maintained detailed product documentation, including specifications and test results, to provide a clear record of product development processes.
• Monitored project progress, identified, and resolved issues to keep projects on track.
• Collaborated with team members to achieve daily production goals and resolve any assembly-related challenges.
• Partnered with technology teams to optimize system architectures.

• Maintained a high standard of customer service and resolved any customer concerns to ensure a positive dining experience
• Managed cash registers, and conducted cash counts with accuracy
• Ensured all food products met Whataburger's quality and safety standards, conducting regular product quality checks
• Effectively assigned tasks to team members, ensuring workloads were evenly distributed and completed on time
• Managed the team's schedule, coordinating breaks and shift rotations to maintain optimal staffing levels.

• Assisted customers in selecting the right shoe care products and offered expert advice on maintaining and repairing footwear
• Actively promoted and sold shoe care products, accessories, and services, consistently meeting or exceeding sales targets
• Educated customers on proper shoe care techniques and recommended suitable products for various shoe types
• Gathered and documented customer feedback to identify trends, improve service, and enhance product selection.

• Provided friendly and efficient customer service, addressing inquiries, and assisting with product selection
• Efficiently managed daily store opening and closing procedures, ensuring smooth operations and maintaining store security
• Operated cash registers, processed transactions, and ensured accuracy in handling payments, returns, and exchanges
• Assisted in maintaining a well-organized store layout, including arranging displays to enhance product visibility
• Promoted and explained the benefits of CVS loyalty programs to customers, encouraging participation.