AKEELA HENDERSON
Celina,Texas
Summary
Passionate about improving the quality of people's lifestyles through unsurpassed care and service. Seeking to leverage my experience of communication to empower customers within a people-driven organization to achieve their goals.
Overview
17
17
years of professional experience
Work History
Hospice Aide
Accent Care
06.2022 - Current
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Nursing Student
Tarrant County College
01.2019 - 05.2022
- Assisted 10+ nurses and health care professionals in providing exceptional patient care.
- Gained valuable experience in hospital settings and patient care while applying theoretical nursing knowledge in a practical setting.
- Helped nursing staff with patient care and daily task, including bathing, feeding and providing emotional support to patients and their families.
Delivery Driver
Amazon Fulfillment Service, Inc.
01.2017 - 02.2020
- Deliver a wide variety of items
- Following a route and timely schedule
- Loading, unloading, preparing, inspecting and operationg the delivery vehicle
Customer Service/Cashier
Dollar General
01.2015 - 03.2017
- Fulfilled Customer orders, handled cash and credit transactions, and built strong customer relationship
- Sharpened multi-tasking skills by successfully handling front desk and managing customer problems and complaints with tact
Medical Assistant
Lifenet
03.2012 - 06.2016
- Answering telephones, greeting patients updating and filing patients medical records, filling out insurance forms,handeling correspondence, scheduling appoinments
Patient Care Tech
Global Rehab
03.2012 - 04.2015
- Keeping patients room tidy and santiized
- Assisting patients with everyday needs
- Monitoring vital signs or EKG signals and patient condition
Customer Service
Countrywide Homeloans
01.2008 - 03.2012
- Properly made outbound calls to complete work flow providing excellent attention to detail
- Responsible for reveiwing credit reports of mortgage loan applicants and verifying each account listed by contacting lenders
Education
Associate of Applied Science - Nursing
Tarrant County College
Fort Worth, TX05-2022
Associates of Science -
North Central Texas College
Flower Mound, TX01.2016
High School Diploma -
Plano East Sr. High
Plano, TX01.2006
Skills
- Excel
- Microsoft Office
- PowerPoint
- Customer Service Skills
- Excellent Computer Skills
- Data Entry (10-Key)
Timeline
Hospice Aide
Accent Care
06.2022 - Current
Nursing Student
Tarrant County College
01.2019 - 05.2022
Delivery Driver
Amazon Fulfillment Service, Inc.
01.2017 - 02.2020
Customer Service/Cashier
Dollar General
01.2015 - 03.2017
Medical Assistant
Lifenet
03.2012 - 06.2016
Patient Care Tech
Global Rehab
03.2012 - 04.2015
Customer Service
Countrywide Homeloans
01.2008 - 03.2012
Associates of Science -
North Central Texas College
High School Diploma -
Plano East Sr. High
Associate of Applied Science - Nursing
Tarrant County College
Similar Profiles
Gia HollisGia Hollis
Patient Care Coordinator at Accent CarePatient Care Coordinator at Accent Care
olumide sadikolumide sadik
HCA at ACCENT CAREHCA at ACCENT CARE
JAQUEZ CRAIGJAQUEZ CRAIG
Personal Home Care Aide at Accent CarePersonal Home Care Aide at Accent Care