AKEELAH JONES
Saint Clair Shores,MI
Summary
Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Hortons
Saint Clair Shores, MI
05.2023 - 08.2024
- Maintained cleanliness and organization of dining and kitchen areas to enhance guest experience.
- Prepared over 100 high-quality beverages per day following standardized recipes and customer preferences.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Engaged customers with exceptional service, fostering a welcoming atmosphere within the café.
Sales Associate
Michael’s Craft Store
Roseville, MI
11.2022 - 05.2023
- Maintained organized merchandise displays to enhance customer shopping experience.
- Facilitated customer selection of craft supplies and delivered personalized product recommendations.
- Managed point-of-sale systems to process transactions efficiently while maintaining strict accuracy in cash handling.
- Built relationships with customers to encourage repeat business, increasing sales by 10%
Education
Bachelor of Arts - Art & Design, Communications And Media
University of Michigan
Ann Arbor05-2028
Associate of Arts - Art And Design
Macomb Community College
Warren, MI05-2024
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer service
- Problem-solving
- Money handling
- Retail store operations
LANGUAGES
English (Fluent)
French (Intermediate)
Timeline
Team Member
Tim Hortons
05.2023 - 08.2024
Sales Associate
Michael’s Craft Store
11.2022 - 05.2023
Bachelor of Arts - Art & Design, Communications And Media
University of Michigan
Associate of Arts - Art And Design
Macomb Community College