Dynamic retail professional with proven expertise in stock replenishment and customer relationship management, honed at Pioneer Distribution Company and Joyce Supplies. Excelled in enhancing customer satisfaction and boosting sales through effective merchandising strategies and engaging service. Trained new team members, ensuring high-quality store standards and performance. Skilled in POS systems and known for reliability and a friendly demeanor.
Overview
13
13
years of professional experience
Work History
Merchandiser
Pioneer Distribution Company
01.2017 - 01.2025
Kingston
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Answered customer questions regarding store merchandise, department information, and pricing.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Sales Clerk
Joyce Supplies
Kingston
04.2012 - 12.2016
Handled customer complaints and resolved issues to maintain satisfaction.
Processed customer transactions at the cash register with accuracy and care.
Stocked shelves and ensured products were readily available for customers.
Organized merchandise on sales floor to ensure a tidy and welcoming environment.
Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Boosted sales by effectively promoting products and engaging with customers.
Assisted customers by finding items quickly to boost store satisfaction rates.
Processed payments and returns with accuracy and efficiency.
Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.