Akeem John
Brooklyn,NY
Summary
Hardworking employee with a year of experience in the food service field. Pursues opportunities to learn new skills and contribute to group success.Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. Offers strong administrative, relationship-building and problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Host Associate Food Service
NYU Langone Health- Tisch Hospital
Manhattan, New York
11.2025 - Current
- Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients receive correct order and quick trays.
- Maintains a safe, clean and functional work environment.
- Maintains a professional appearance and speaks in a courteous manner using good customer service skills.
- Attends training classes and meetings as directed.
- Maintains patient confidentiality as required by NYULMC.
- Perform any other duties as assigned by management.
- Reviews patient census information, articulates the menu selections, and works as a liaison to Patient Services for meal set up.
- Demonstrates knowledge of the organizations Core Values of: Professionalism, Respect, Integrity, Diversity and Excellence, and incorporates them into the performance of duties. Employs the principle of positive guest relations, maintaining a good rapport and cooperative working relationship with all patients including co-workers and multi-disciplinary team members
- Consults with Nutritionist and Supervisor regarding each patient’s dietary needs and changes in patient status.
- Informs supervisor of any special request in patient’s dietary needs.
- Enters patient meal preferences by using Room Service Choice. Menu preference information is entered using a hand held tablet. Maintains familiarity with the patient menu to answer patient questions.
- Assembles trays with selected menu items. Assist in serving of hot food as needed.
- Delivers meal trays in truck to patient care unit(s).
- Delivers meal trays to the patient’s bedside.
- Retrieves soiled trays from the patient bedside and return food truck to the kitchen.
- Keeps menu tally and totals. Inserts new menus and pull discharges to ensure new patients receive meals in a timely manner and meals are not sent for discharged patients.
- Checks and restocks floor supplies.
- Answers phones in a prompt and courteous manner and records calls on the Diet Office log as necessary.
Waiter
Grid Iron Waffle Shop
South Orange, NJ
01.2022 - 08.2023
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Education
High School Diploma -
West Side High School
Newark, NJSkills
- Item Promotion
- Negotiation
- Customer Service
- Teamwork and Collaboration
- Communication
- Task Prioritization
- Decision-Making
- Professionalism
- Time management skills
- Advanced planning
Timeline
Host Associate Food Service
NYU Langone Health- Tisch Hospital
11.2025 - Current
Waiter
Grid Iron Waffle Shop
01.2022 - 08.2023
High School Diploma -
West Side High School