Brigid Fahey
Springfield,Illinois
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Host/To Go Order/Food Runner/Busser/Food Expeditor
Outback Steakhouse
Springfield, IL
06.2023 - 09.2024
- Greeted guests upon arrival and provided them with menus and notifying of specials. Answered customer inquiries regarding the menu, restaurant services, and took calls regarding guest questions.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Contributed to team efforts by accomplishing related tasks. Assisted staff by serving food and beverages, or bussing tables. Stocked server areas with supplies before, during, and after shifts.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Distributed food and beverages to every table, along with ensuring guests were satisfied.
- Operated cash registers to accept payments for food and beverages. Balanced cash drawers at the end of each shift, along with performing other side jobs asked to do.
Hostess / Food Runner /Restaurant Busser
Obed & Isaacs
Springfield, IL
06.2022 - 07.2022
- Greeted guests, sat customers, checked kitchen flow, minimized customer wait times.
- Cleaned up dishes, wiped down table, and rolled silverware in spare time.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Quality-checked foods going out to tables. When finished, proceed to take food to tables and make sure guests were content.
Hostess | To Go Orders | Bussing | Food Expeditor
Finley's Tap House
10.2021 - 03.2022
- Warmly and promptly greeted guests when they arrived at the restaurant, monitored the dining room and guest flow to maximize table usage, and minimize customer wait times.
- Quality-checked foods to go out to tables, adding garnishes to foods, rolling silverware in free time.
- Answered phone calls, booked reservations, and resolved customer minor service issues. Assisted waiters with special requests and guest inquiries. Prepared tables for in-house customer use, including rearranging seatings and tables to accommodate large groups.
Personal Assistant
Cymbal Communications
06.2021 - 08.2021
- Organized records into an online database for easier administration.
- Dealing with correspondence and organizing appointments.
- Maintain document and input into database.
- Help other employees find documents and files.
- Helped make sure that documents were stored and labeled correctly.
- Organizing records, Invoicing reports.
Education
Sacred Heart-Griffin High School
Springfield, ILBradley University
Peoria, ILSkills
- Reservations Management
- Telephone reception
- Server Support
- Front of House Organization
- Guest Relations
- Takeout order processing
- Customer Service
- Menu board art
- Safe Food Handling
- Check payment processing
- Performance Improvement
- Food Running
- Payment Processing
- Food station setup
- Beverage Preparation
- Table Bussing
- Item promotion
- POS Software
References
References available upon request.
Timeline
Host/To Go Order/Food Runner/Busser/Food Expeditor
Outback Steakhouse
06.2023 - 09.2024
Hostess / Food Runner /Restaurant Busser
Obed & Isaacs
06.2022 - 07.2022
Hostess | To Go Orders | Bussing | Food Expeditor
Finley's Tap House
10.2021 - 03.2022
Personal Assistant
Cymbal Communications
06.2021 - 08.2021
Sacred Heart-Griffin High School
Bradley University
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