Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Akeem Powell

Queens

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, honed at KFC Chicken and McDonald's Restaurant. Excelled in team collaboration and customer assistance, significantly enhancing customer satisfaction and repeat business. Proficient in returns processing and product restocking, with a proven track record of maintaining high accuracy levels in transactions and customer service roles.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Kfc Chicken
11.2023 - 12.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Crew Member

McDonald's Restaurant
10.2018 - 11.2021
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.

Education

Associate Degree in Visual Arts Ongoing - Visual Arts

Full Sail University
Winter Park, FL
11-2025

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Staff training
  • Customer assistance
  • Product knowledge
  • Guest inquiries
  • Team collaboration
  • Sales expertise
  • Clear communication

Certification

Google I.T fundamentals.

Google Cybersecurity.

Timeline

Cashier

Kfc Chicken
11.2023 - 12.2023

Crew Member

McDonald's Restaurant
10.2018 - 11.2021

Associate Degree in Visual Arts Ongoing - Visual Arts

Full Sail University

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Akeem Powell