Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Akeilia Grate

Endicott

Summary

Logistics professional with extensive experience at Amazon and Ami Logistics, specializing in vehicle dispatch and inventory management. Demonstrated success in optimizing routes and improving customer satisfaction through effective communication and problem-solving skills. Skilled in multitasking and team training, contributing to enhanced operational efficiency and teamwork.

Overview

5
5
years of professional experience

Work History

amazon associate

Amazon
Conklin
10.2024 - Current

Executed material processing, unloading, and induction to enhance workflow efficiency.

  • Managed multiple concurrent tasks while ensuring meticulous attention to detail.

dsp dispatch

passforward
Conklin
03.2024 - 09.2024
  • Coordinated vehicle dispatch to enhance route efficiency and service reliability.
  • Monitored delivery progress and vehicle status using GPS tracking systems.
  • Managed communication between drivers and clients for timely updates.
  • Scheduled maintenance for fleet vehicles to ensure operational readiness.
  • Trained new dispatchers on procedures and software for optimal performance.
  • Maintained accurate dispatch records and vehicle logs for compliance.
  • Assigned drivers to routes based on customer needs to improve satisfaction.
  • Resolved customer complaints regarding service issues or delays promptly.

DSP manager / dispatcher

ami logistics
Conklin
04.2021 - 01.2023
  • Monitored inventory levels and reported discrepancies to management for corrective action.
  • Conducted regular inspections of delivery vehicles to address maintenance needs proactively.
  • Assisted in training new staff on operational procedures and safety protocols.
  • Implemented process improvements to optimize package handling workflows.
  • Followed safety guidelines to reduce risks during loading and unloading activities.
  • Contributed innovative ideas to enhance team performance and drive better outcomes.

Driver

ami logistics
Conklin
01.2021 - 01.2023
  • Followed designated routes to ensure timely deliveries and pickups.
  • Communicated effectively with dispatch to confirm delivery schedules and updates.
  • Loaded and unloaded freight, ensuring proper handling of materials.
  • Adhered to safety regulations during transportation of goods at all times.
  • Assisted in training new drivers on company policies and best practices.
  • Documented delivery logs and maintained accurate records for compliance purposes.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Delivered packages to customers in a timely and efficient manner.

Education

High School Diploma -

Park West
Manhattan, NY
06-1998

Skills

  • Vehicle dispatch and GPS tracking
  • Inventory management and material processing
  • Route optimization strategies
  • Customer satisfaction and service
  • Effective communication
  • Problem solving
  • Team training
  • Attention to detail
  • Fleet maintenance
  • Conflict resolution
  • Work Planning and Prioritization
  • Time management
  • Computer skills
  • Creative problem solving
  • Relationship building
  • Decision-making
  • Preparing reports
  • Collaborative teamwork
  • Leadership qualities
  • Multitasking and organization
  • Meeting scheduling

References

References available upon request.

Timeline

amazon associate

Amazon
10.2024 - Current

dsp dispatch

passforward
03.2024 - 09.2024

DSP manager / dispatcher

ami logistics
04.2021 - 01.2023

Driver

ami logistics
01.2021 - 01.2023

High School Diploma -

Park West
Akeilia Grate