Akeisha Jordan
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sorter Operations Associate
Chadwell Supply
Charlotte, NC
06.2023 - 12.2023
- Utilized barcode scanners to track shipments throughout the warehouse facility.
- Collaborated with cross-functional teams to improve operational processes.
- Maintained a safe working environment by adhering to safety standards and procedures.
- Resolved any issues related to incorrect item placements or missing items.
- Cleaned conveyor and surrounded sorting line to maintain work area.
- Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
- Sorted pallets, boxes or other material by hand to maintain order.
- Collaborated with other sorters in order to meet daily production goals.
Cherry Picker Operator(temp)
West Marine | West Marine, Inc
Rock Hill, SC
01.2023 - 04.2023
- Selected and transported items using forklift to complete customer orders.
- Arranged items on pallets according to size and weight.
- Reported equipment malfunctions and coordinated repairs.
- Transported offloaded inventory to proper storage area in warehouse.
- Maintained equipment, documented condition and performed minor repairs.
- Inspected cherry pickers daily for proper functioning prior to use.
- Provided assistance in rearranging warehouse storage shelves as needed.
- Maintained accurate records of all inventory movements using computerized system.
- Assisted in loading and unloading goods from trucks onto pallets.
- Ensured compliance with safety regulations while operating the cherry picker equipment.
- Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
- Communicated effectively with coworkers regarding any issues or concerns related to operations of the cherry picker truck.
- Operated cherry picker to move, locate, relocate, and stack material in warehouse.
Amazon Fulfillment Associate Clt2
AMAZON FULLFILLMENT CENTERS
Charlotte, NC
06.2020 - 12.2022
- Arrange different types of miscellaneous items into sort bins.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Followed proper packaging requirements depending on order size and type.
- Accepted, processed and quickly filled orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Filled orders according to defined standards using standard picking system.
Machine Operator (temp)
Pharryarns
Gastonia, NC
02.2020 - 06.2020
- Prepared machine for production processes by equipping with required tools and parts.
- Monitored and observed production line to watch for pile-ups and jams.
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Collaborate with other departments when necessary for successful completion of projects.
- Load raw materials into machines according to specified measurements.
- Ensure that safety guidelines are followed at all times while operating machinery.
Splitter(temp)
Ross Distribution Center (RHDC)
Fort Mill, SC
08.2019 - 12.2019
- Use scanner and electric pallet jack to find locations to place items in from pallet
- Close out boxes and send on conveyor
- Maintained a clean work environment at all times by sweeping floors, removing debris from around machinery.
- Monitored equipment operations and made necessary adjustments to maintain quality standards.
- Inspected items for damages or defects prior to sorting into appropriate bins
Crew Member/Assistant Manager
Moe's Southwest Grill
Charlotte, NC
06.2016 - 04.2017
- Did inventory, took bank deposit, made weekly schedule, open and occasionally close store
- Insure the cleanliness of store and food is at proper temperature and condition
- Attend meetings as scheduled and started daily briefing meetings before shift.
Housekeeper Supervisor
Molly Maid cleaning services
Charlotte, NC
05.2011 - 12.2015
- Drove company car to various places to complete work request
- Clean various parts of customer's house in detail, according to their request
- Account for and return tools and refill supplies.
- Ensured staff compliance with company policies and procedures.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Encouraged team members to take initiative while maintaining high level of enthusiasm at workplace.
- Monitored the quality of housekeeping services provided to guests.
- Performed periodic inventory checks of all equipment used by housekeeping staff.
- Assisted with special projects as needed such as deep cleaning tasks or organizing events and functions within the customer premises.
- Handled customer complaints in a courteous manner while ensuring satisfaction.
- Provided guidance on proper use of chemicals for cleaning purposes.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Crew Member/Trainer
Cook Out Restaurants
Charlotte
06.2010 - 10.2012
- Continually monitored staff and took appropriate action to ensure food quality and service standards were consistently met
- Cleaned and stocked up workstation and made sure it was prepared.
- Helped troubleshoot any issues that arose during shifts or transactions.
- Provided training to new crew members on proper customer service techniques and store policies.
- Ensured that all crew members were up-to-date on current promotions, menu items, pricing.
- Monitored daily operations to ensure quality standards were met consistently.
- Demonstrated the correct way to use the register, handle cash, and process credit cards.
- Observed staff during shift work to identify areas for improvement and provide feedback accordingly.
- Assisted with onboarding of new hires by explaining job duties and expectations.
- Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
Machine Operator(temp)
Carowinds Amusement Park
Charlotte, NC
06.2007 - 08.2007
- Carry out regular safety checks on machinery prior to operation.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Performed troubleshooting and diagnostics on malfunctioning equipment.
- Coordinated with team members on operational procedures.
- Managed emergency response protocols during critical incidents.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Education
Some College (No Degree) - Fashion Marketing & Management
The Art Institute of Charlotte
Skills
- Cash Handling
- Customer Service Skills
- Management
- Training
- Packaging
- Business Development
- Machine operator
- Cherry picker operator
- Warehouse Safety
- Pallet Jack Operation
- Loading and unloading
- Barcode scanning
- Package loading
- Stock allocation
- Merchandise Packaging
- Product Sorting
- Reading Comprehension
Certification
- SP certificate, 03/01/22, Present
- Electric Pallet Jack Certification, 01/01/21, Present
- Pallet Jack Certification, 03/01/13, Present
Timeline
Sorter Operations Associate
Chadwell Supply
06.2023 - 12.2023
Cherry Picker Operator(temp)
West Marine | West Marine, Inc
01.2023 - 04.2023
Amazon Fulfillment Associate Clt2
AMAZON FULLFILLMENT CENTERS
06.2020 - 12.2022
Machine Operator (temp)
Pharryarns
02.2020 - 06.2020
Splitter(temp)
Ross Distribution Center (RHDC)
08.2019 - 12.2019
Crew Member/Assistant Manager
Moe's Southwest Grill
06.2016 - 04.2017
Housekeeper Supervisor
Molly Maid cleaning services
05.2011 - 12.2015
Crew Member/Trainer
Cook Out Restaurants
06.2010 - 10.2012
Machine Operator(temp)
Carowinds Amusement Park
06.2007 - 08.2007
Some College (No Degree) - Fashion Marketing & Management
The Art Institute of Charlotte