Akeisha Robinson

Skilled Phlebotomy Leader with a proven track record of mentoring and guiding phlebotomists and employees. Responsible for maintaining high customer satisfaction through professional and ethical behavior. Staff performance and habits are evaluated using proficiency evaluations to achieve continual improvement. Follows established specimen collecting, labeling, and handling guidelines. Skilled in creating a cohesive, collaborative team atmosphere and scheduling staff to suit both patient and departmental needs. Dedicated to providing exceptional service while upholding safety and quality standards through regular monitoring and reporting.

• Phlebotomy Technician Certificate, American Society for Clinical Pathology
• Phlebotomy Technician Diploma, The Manhattan Institute
• EKG Technician Certificate, New York Medical Career Training Center

Ability to explain workflow and train any new employees. Able to be a bridge between management and employees to ensure a smooth, safe, and welcoming workspace. Can perform standardized procedures both manual and automated, also can obtain or receive laboratory specimens. Prepares test samples and accurately enter and retrieves patients’ data. Understands and operates the pneumatic tubes. Able to draw blood using butterfly, straight needle, finger stick, P.K.U. and heel sticks. Proficiency in blood collection from patients of all age groups. Extensive knowledge of compliance and safety when handling, transporting, and processing specimens. Able to identify the different types of equipment and their proper use during specimen collection.