Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akela Ross-Marshall

Chicago,IL

Summary

Disciplined worker with success in working in busy, fast-paced settings. Skilled in building positive personal and professional relationships. Talented in key HR functions, hiring, training, and development. Maintains integrity while promoting communication and coordination among departments. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

15
15
years of professional experience

Work History

Supervisor of Voucher Auditing

Chicago Department of Aviation
Chicago, IL
04.2024 - Current

Supervises the audits of Grants, contract vouchers, purchase orders, and other transaction documentation.

  • Assists the Grants Director with grant applications, review of grants and contract content, and any status reporting needed for grant compliance rules and regulations.
  • Maintains federal and state grants, compiling and reporting statistics as required. Prepares and maintains detailed accounting records related to grant funds, including tracking expenditures and monitoring grant budgets, and post grant goals-achievement reports as required by funding agencies.
  • Supports Director by participating in grant research, preparation and reporting.
  • Examines audit reports to ensure that they comply with City, Federal and state standards.
  • Verifies and adjusts all audit documents to comply with City policies.
  • Serves as mediator to reconcile differences in the Grants section.
  • Conducts investigations and research to resolve problems faced by City departments.
  • Provides technical assistance to City departments and agencies.
  • Coordinates the timely distribution of financial reports pertaining to disbursements to all user sections within the department.
  • Reviews program contracts, budget amendments, and revisions
  • Examines documentation to verify that the validity of expenditures is in compliance with the budget.
  • Approves reimbursement of costs that have verifiable documentation, and which conform to budget limits.
  • Advises Grants Director regarding City auditing policies and standards

Mail Handler

United States Postal Service
Chicago, IL
03.2018 - Current
  • Demonstrate leadership by making improvements to work processes and helping to train others.
  • Offer support and advice to newer personnel to improve performance.
  • Collaborate with other employees to complete large shipment orders and during high-volume mailing periods.
  • Utilize portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
  • Sort mail and operate sit-forklift and standing forklift to ensure trailers were loaded in timely fashion.

Toll Collector

Illinois Tollway Authority
Chicago, IL
06.2017 - 02.2018
  • Processed toll payments and issued correct receipts to motorists.
  • Monitored and classified all vehicles passing through toll lanes to comply with company procedures.
  • Balanced excessive amounts of cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.

Human Resources Manager/Dispatcher

Jewel’s Bus Company
Chicago, IL
01.2010 - 05.2017
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
  • Scheduled over 150 daily school bus routes for Chicago Public Schools.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.

Education

Bachelor of Science - Accounting

Governors State University
Park Forest, IL
05-2025

Associate of Arts - Liberal Arts

Olive-Harvey College
Chicago, IL
2001

Skills

  • Forklift operations
  • Improving Operations
  • Time management
  • Conflict Resolution
  • Service planning
  • Delegating Work
  • Training and mentoring
  • Effective Communications
  • Operations Management
  • Process Improvement
  • Data Analytics
  • Waste Reduction

Timeline

Supervisor of Voucher Auditing

Chicago Department of Aviation
04.2024 - Current

Mail Handler

United States Postal Service
03.2018 - Current

Toll Collector

Illinois Tollway Authority
06.2017 - 02.2018

Human Resources Manager/Dispatcher

Jewel’s Bus Company
01.2010 - 05.2017

Bachelor of Science - Accounting

Governors State University

Associate of Arts - Liberal Arts

Olive-Harvey College
Akela Ross-Marshall