Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akevion Pollard

Tarboro,NC

Summary

Resourceful professional in customer service and team collaboration, driving daily operations in fast-paced environments. Contributes innovative solutions that improve team performance and resolve product issues. Maintains high sanitation and service standards while fostering effective communication among diverse teams. Expertise in cash reconciliation and conflict resolution enhances guest experiences through attentive service and effective problem-solving.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Military

Army Recruiting Office
Rocky Mount, North Carolina
09.2025 - Current
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

• Completed various paperwork and online forms to assist colleagues effectively.

Arby's crew member

Jyeshia
Tarboro
07.2024 - 02.2026
  • Greeted customers and handled friendly service throughout busy shifts.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Resolved customer complaints in a professional manner.
  • Served food quickly for positive guest experiences.
  • Prepared food orders following Jyeshia service standards and safety procedures.
  • Operated cash register and processed customer payments accurately.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Communicated with team members to support smooth service flow.
  • Cleaned dining areas and maintained sanitation across Jyeshia locations.
  • Followed opening and closing tasks for daily crew readiness.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Dunkin Donuts

Ms Ebony
Greenville, nc
08.2022 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Education

Tarboro High School
Tarboro, NC

Some College (No Degree) - Welding

Edgecombe Community College
Tarboro, NC

Skills

  • Customer service
  • Conflict resolution
  • Troubleshooting
  • Cash reconciliation
  • Operational planning
  • Shift coordination
  • Time management
  • Multitasking
  • Attention to detail
  • Team communication
  • Team collaboration
  • Team support
  • Written communication
  • Problem solving
  • Strategic thinking
  • Dependable and responsible
  • Recordkeeping
  • Market analysis
  • Customer relationships

Certification

  • mobile transport operator
  • fuel handlers
  • welding

Timeline

Military

Army Recruiting Office
09.2025 - Current

Arby's crew member

Jyeshia
07.2024 - 02.2026

Dunkin Donuts

Ms Ebony
08.2022 - 08.2025

Tarboro High School

Some College (No Degree) - Welding

Edgecombe Community College
Akevion Pollard