Akeya Cole
Marietta ,GA
Summary
Talented Dental Assistant with 13 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions assisting dentists, and mentoring incoming dental assistants. Expert at creating and maintaining clean and sterile environments.
Overview
12
12
years of professional experience
Work History
Surgical Dental Assistant
Olde Mill Family Dental
09.2019 - Current
- Assisted dentist in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
- Performed chairside duties such as suctioning, handing instruments, and fabricating temporary crowns.
- Assisted dentist with IV sedation procedures and recognized potential issues that may arise during surgery operations and took appropriate action accordingly.
- Performed venipuncture procedures with accuracy and precision to prepare for IV sedation.eveloped and mounted dental x-rays.
Customer Service Training Manager
Home Depot
07.2017 - 09.2019
- Implemented new strategies for managing stress levels among customer service staff.
- Provided feedback on employee progress and identified areas needing additional training or development.
- Updated existing curriculum based on changing needs of customers or clients served by the organization.
- Analyzed customer surveys and complaints to determine trends in order to make changes in product offerings or services provided.
Lead Dental Assistant
Bella Cosmetic Dentistry
05.2014 - 07.2017
- Trained new team members on proper sterilization techniques and infection control protocols.
- Organized work area at the end of each day ensuring cleanliness of exam rooms, counters and floors.
- Managed inventory levels of supplies to ensure that all materials were available when needed.
- Performed chair-side duties such as taking impressions, pouring models and fabricating temporary crowns and bridges.
Education
Bachelor of Science - Biology
Tuskegee University
Tuskegee, ALSkills
- Patient Care
- Appointment scheduling
- Itero Scanning
- Dental radiography
- Treatment room setup
- Team collaboration
- Patient education
- Restorative procedures
- Oral surgery assistance
- Endodontic procedure assistance
Timeline
Surgical Dental Assistant
Olde Mill Family Dental
09.2019 - Current
Customer Service Training Manager
Home Depot
07.2017 - 09.2019
Lead Dental Assistant
Bella Cosmetic Dentistry
05.2014 - 07.2017
Bachelor of Science - Biology
Tuskegee University