Summary
Overview
Work History
Education
Skills
Timeline
Generic
Akeyla Dillard

Akeyla Dillard

Lima,OH

Summary

PROFESSIONAL SUMMARY

My name is Akeyla Dillard, and I am a positive, energetic, and customer-focused individual who is passionate about helping others. With experience in home health care, customer service, and teaching, I have developed strong communication skills, patience, empathy, and the ability to connect with people from all walks of life.

I am known for having a bubbly personality, a warm smile, and a genuine desire to make others feel comfortable and valued. Whether I am assisting customers, supporting individuals in need, or working as part of a team, I strive to create positive experiences and provide excellent service.

Outside of work, I enjoy baking, cooking, singing, and spending time with family and loved ones. I have been active in my church community throughout my whole life and enjoy singing in the choir. My faith has helped shape my values of kindness, integrity, compassion, and service to others.

I am excited about the opportunity to become a flight attendant because it combines my passion for helping people, delivering exceptional customer service, and creating memorable experiences. I am eager to bring my positive attitude, professionalism, and dedication to your team while ensuring passengers feel safe, welcomed, and cared for throughout their journey.

Overview

7
7
years of professional experience

Work History

Caregiver

Comfort Keepers
Lima, OH
01.2023 - Current
  • Assisted clients with daily activities, promoting independence and enhancing quality of life.
  • Administered medications according to prescribed schedules, ensuring accuracy and compliance.
  • Developed personalized care plans in collaboration with healthcare professionals to meet client needs.
  • Monitored client health status, documenting changes and reporting concerns to families and supervisors.
  • Proven track record of improving client mobility and independence .
  • Expert in personalized care plans tailored to individual needs.
  • Trained in emergency response ensuring client safety.
  • Dedicated to creating a positive and uplifting environment.

Preschool Teacher

Trinity Umc
Lima, OH
01.2024 - 05.2024
  • Designed and implemented age-appropriate lesson plans to enhance children's cognitive development.
  • Facilitated engaging learning activities that promoted social skills and emotional growth among students.
  • Collaborated with parents to support children's educational progress and address individual needs effectively.
  • Monitored classroom behavior to maintain a safe and nurturing environment conducive to learning.
  • Organized creative projects that sparked children's imagination.
  • Led classroom management strategies that reduced behavioral
  • Cultivated a nurturing environment for early childhood education.
  • Built healthy beautiful relationships with the parents and children.

Server

Cracker Barrell Old Country Store
Lima, OH
12.2020 - 06.2023
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed food and beverage orders efficiently to meet guest needs promptly.
  • Collaborated with kitchen staff to maintain quality and presentation of dishes.
  • Maintained a clean and organized dining area,improving guest experience.
  • Resolved customer complaints swiftly,ensuring continuous business.

Cashier

TJ Max
Lima, OH
05.2019 - 01.2020
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Assisted customers with inquiries and provided product recommendations.
  • Brought great energy and positive vibes to the workplace.
  • Assisted with returns and customer complaints.
  • Resolved customer issues and complaints while leaving them pleased and happy to return.
  • Worked in high customer volume during my seasonal position being able to process and resolve issues in the best interest of all parties making them want to come back again.

Education

High School Diploma -

Lima Senior High School
Lima Ohio
05.2018

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Exceptional customer service
  • Strong communication skills
  • Compassion and empathy
  • Active Listening
  • Team Collaboration
  • Time Management
  • Adaptability
  • Attention to detail
  • Calm under pressure
  • Multitasking
  • Service oriented

Timeline

Preschool Teacher

Trinity Umc
01.2024 - 05.2024

Caregiver

Comfort Keepers
01.2023 - Current

Server

Cracker Barrell Old Country Store
12.2020 - 06.2023

Cashier

TJ Max
05.2019 - 01.2020

High School Diploma -

Lima Senior High School
Akeyla Dillard