Akeylah McAuley
Coldwater,US
Summary
Dedicated professional with a track record of maintaining high levels of customer satisfaction by effectively addressing requests, needs, and issues. Proven success in resolving issues, enhancing customer satisfaction, and driving operational enhancements. Adaptable to shifting seasonal requirements and priorities while excelling in staff training and fostering client relationships. Proficient in retail sales, with expertise in product placement, merchandising, inventory management, and payment processing. Committed to surpassing objectives through continuous learning, growth, and success.
Overview
13
13
years of professional experience
Work History
Fulfillment Specialist
Target
Olive Branch, MS
03.2022 - Current
- Used the POS register system to process information and merchandise.
- Handled cash, counted, changed, and stored money to keep the cash register balanced and organized.
- Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers in choosing and customizing available items to meet their specific needs.
- Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction.
- Improved team performance through one-on-one coaching.
- Tracked customer returns
- Used handhelds devices and computers
- Successfully led a team.
Retail Associate
Hobby Lobby
Olive Branch, MS
11.2019 - 09.2021
- Used handheld devices and computers.
- Handled cash
- Unloaded trucks
- Stock shelves
- Built productive relationships with customers.
- Delivered thoughtful service.
- Trained and mentored new associates
- Successfully managed high-value transactions.
- Prepared for a successful holiday sales rush.
- Maintained display aesthetics.
Artist Assistant
Mary Marilyn’s Art Studio
Coldwater, MS
11.2012 - 06.2019
- Assisted with artwork preparation, including stretching canvases and maintaining supplies inventory.
- Supported artist in developing concepts through brainstorming sessions and research on contemporary trends.
- Coordinated studio organization to enhance efficiency in workflow and project management.
- Managed digital asset files, ensuring proper labeling and archiving for easy access and retrieval.
- Helped transport art to and from different locations for shows and competitions
Receptionist
Kings Automotive
Coldwater, MS
05.2014 - 09.2016
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between departments, facilitating efficient information flow and service delivery.
- Transferred automobile information into files for costumers
- Implemented improved filing systems for documents, increasing organization and retrieval efficiency.
Education
High School - undefined
Christian home school educators
Olive Branch, MS01.2018
Skills
- Microsoft applications proficiency
- POS systems expert
- Time management skills
- Verbal and written communication skills
- Business Strategy
- Medical terminology knowledge
- Credit card processing
- Retail sales
- Cash handling and management
- Planning and Organization
- Sales knowledge
- Stocking
- Merchandising
- Computer literacy
Accomplishments
•Helped to lead a successful team
•Successfully boosted sales
•Was promoted to one of the only trainers in my store
•Assisted with opening and closing the store
•Built meaningful connections with costumers and clients
•One of the top performers in my store
•Helped to turn our store green and continuously kept it in the top 2 in our district
Additional Information
I am currently looking to further my professional career. I would love to find a job that gives me a sense of purpose and accomplishment, with a lot of push for growth and development. I want to be able to start building my career and direct my life on the path of success.
Timeline
Fulfillment Specialist
Target
03.2022 - Current
Retail Associate
Hobby Lobby
11.2019 - 09.2021
Receptionist
Kings Automotive
05.2014 - 09.2016
Artist Assistant
Mary Marilyn’s Art Studio
11.2012 - 06.2019
High School - undefined
Christian home school educators