Akhila A

Work History

Network Engineer

Network Coverage

02.2024 - Current

Involved in Configuring Cisco routers and switch administration, familiar with enterprise level Cisco Routers 2800 Series, and Cisco Catalyst series switches like 6500, 3750, and 4500, 2960, 3850.
Configuring and install hardware and software required to conduct network penetration testing.
Experience in infrastructure strategies, hardware/software, security and networking products.
Developed comprehensive documentation for network design, configuration standards, and operational procedures.
Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
Created VPN infrastructure and allowed for secure remote connections.
Experience with configuring, supporting and troubleshooting security products including Cisco, IDS, IPS, PA solutions and others.
Create self-signed certificate and deployed on load balancer.
Provisioned VPN Tunnels, Site to Site VPN for Clients to use Drop Copy and SFTP.
Provisioned IP’s in Pal Alto, and ASA for SFTP and FTP for Clients.
Investigated and resolved network issue using troubleshooting skills and network sniffers.
Hardware migration from Citrix Netscaler NS 7000 to MPX 9500.
Involved in setting up new Citrix Netscaler SDX 15000.
Maintained ACI infrastructure, Controlling the ACI through APIC and Creating EPGs, Bridge Domains, Tenants.
Experience in the PCI remediation project, which includes Switches, Routers and Firewalls.
Managed network monitoring tools like Solarwinds and Splunk.
Diagnose and solve Frame relay /T1 lines, CSU/DSU and routers connectivity problems.
Configuring and managing network traffic using 3Com SNMP and access list.
Configured site-to-site & remote access VPNs on PIXs, VPN concentration, IOS routers and ASAs.
Experience in managing and maintaining Nexus 5000 and 7000 series.
Implemented and administered websense Web Security Gateway for web content filtering and DLP.
Implementation of checkpoint Firewall 4.1 to protect and authenticate local-net and DMZ.
Defined policies, NAT and anti-spoofing for internal, external networks as well as Internet gateways.
Configured multi-homed BGP with HSRP, to provide full fault tolerance and automatic failover.
Capabilities for several clients.
Provide Network Operations support using Peoplesoft CRM.
Designed and configured HSRP for redundancy.
Used Fabric Extenders like 2248TP GE series for the top of the rack solution and used 5548P for the end of the row solution.
Worked on physical site to gather the information of all network devices for device onboard program.
Configuring and troubleshooting different protocols such as Static routing, VLAN routing, EIGRP and Frame relay.
Upgraded IOS on various Cisco Routers and Switches.
Hands on experience on the LTM Products like 6800 with 10.x and 3600 with 4.x with TMOS versions.
Identify additional Network operations requirement and improve opportunity with the help of senior engineers.
Accountable for the performance of direct reports on a daily basis.
Assisted senior engineers in testing and troubleshooting when system failure occurs.
Maintained IPAM, DNS and DHCP for the network.
Hands on experience with Infoblox, and windows DNS and DHCP.
Worked with System Engineers to Migrate the VMs to Nutanix Host.
Maintained CUCM (V11.5 and 12.5) for End USers, Configured VOIP end devices, and Jabber Services.
Vulnerability remediation on the network devices.
Maintaining devices with their EOS/EOL and CIsco Renewals.

Network Engineer

Verizon

05.2023 - 01.2024

Monitored remote sites using network management tools to ensure optimal performance and proactively address any issues.
Provided design guidance for infrastructure upgrades and assisted LAN administrators with backbone connections and connectivity issues.
Configured and implemented composite network models comprising Cisco 2620 and 1900 series routers, as well as Cisco 2950 and 3500 Series switches.
Established security policies including NAT, PAT, VPN, Route-maps, and Access Control Lists to safeguard network integrity.
Implemented Switch Port Security features in alignment with company policies to protect against unauthorized access.
Conducted maintenance and troubleshooting of network connectivity problems using tools such as PING and Trace Route.
Managed and maintained a diverse range of LAN networking hardware, including Cisco switches, routers, and firewalls, to optimize network efficiency.
Configured RIP and OSPF routing protocols on various routers and layer 3 switches to facilitate efficient data routing and network optimization.
Demonstrated proficiency in routing protocols like OSPF, BGP, and EIGRP, ensuring effective data transmission and network performance optimization.
Addressed challenges related to F5 load balancing configurations, ensuring equitable distribution of network traffic and optimal application delivery.
Provided day-to-day support for over 200 users, addressing hardware, network, and software issues including Microsoft Office applications and mail clients.
Developed AWS Virtual Private Clouds (VPCs), establishing IPSEC site-to-site VPN tunnels and implementing load balancing techniques to enhance connectivity and reliability.
Utilized Aruba Airwave to proactively troubleshoot and resolve wireless network issues, ensuring uninterrupted connectivity.
Adhered to SLAs to ensure business continuity and worked towards meeting service level targets.
Maintained Active Directory applications, ensuring smooth user authentication and access management.
Troubleshooted and resolved issues related to VLAN configurations, STP problems, and Ethernet-related concerns to optimize network communication.
Maintained detailed documentation of network configurations, issues, and solutions using Microsoft Visio.
Monitored and responded to network anomalies using SolarWinds, recommending appropriate network solutions for issues to maintain network health and performance.
Developed comprehensive documentation for network design, configuration standards, and operational procedures.
Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
Maintained compliance with industry regulations by regularly auditing network security measures and addressing vulnerabilities as they were discovered.
Streamlined network management with automated monitoring tools.

Network Support Specialist

Seymore Systems

12.2019 - 05.2020

Provided frontline technical support for network-related issues, troubleshooting connectivity problems, and resolving hardware and software issues promptly to minimize downtime.
Assisted in the installation, configuration, and maintenance of network hardware, including routers, switches, firewalls, and wireless access points, ensuring optimal performance and security.
Monitored network performance using network monitoring tools such as SolarWinds, identifying and addressing potential issues proactively to maintain network availability and reliability.
Conducted regular network audits and assessments to identify vulnerabilities and areas for improvement, implementing necessary changes and updates to enhance network security and efficiency.
Collaborated with cross-functional teams to implement network infrastructure upgrades and expansions, providing technical expertise and support throughout the project lifecycle.
Documented network configurations, procedures, and troubleshooting steps, maintaining accurate records to facilitate knowledge sharing and ensure compliance with organizational policies and industry regulations.
Provided end-user training and support for network-related tasks, including network connectivity troubleshooting, VPN setup, and Wi-Fi configuration, to promote user productivity and self-sufficiency.
Responded to network-related service tickets and requests in a timely manner, escalating complex issues to higher-level support teams or vendors as needed to ensure timely resolution.
Stayed abreast of emerging technologies and industry trends in networking, participating in training programs and certifications to enhance skills and knowledge.
Contributed to the development and improvement of network support processes and procedures, identifying opportunities for automation and efficiency gains to streamline operations.
Troubleshot failed drives, warnings and unscheduled reboots.
Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
Performed network security design and integration duties.
Monitored network hardware operations to evaluate proper configuration.

Summary

Overview

Work History

Network Engineer

Network Engineer

Network Support Specialist

Education

Master of Science - Computer And Information Sciences

Skills

Affiliations

Additional Information

Timeline

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