Summary
Overview
Work History
Education
Skills
Trailhead
Websites
Timeline
Generic

Akhilesh Reddy

Summary

  • Over 8 years of Salesforce platform development experience, focusing on Sales Cloud, Service Cloud, and Community Cloud. Expertise in building scalable solutions using Apex Classes, Triggers, and Batch Apex. Extensive knowledge of Salesforce Lightning, with 4 years dedicated to Lightning Web Components and Aura Components. Certified as Salesforce Platform Developer I & II, with strong skills in data modeling, security, and validation rules.

Overview

10
10
years of professional experience

Work History

Salesforce Engineer

John Hancock
Boston, USA
04.2019 - Current

Developed complex UI/UX with LWC, managing parent-child communication and Apex calls.

  • Created and maintained Batch Apex, Queueable, and Scheduled jobs for large-scale processing.
  • Integrated third-party APIs with custom logic using LWC and Apex for improved interactivity.
  • Designed bulk-safe Apex triggers to optimize insert, update, and delete operations.
  • Implemented Trigger Frameworks to increase maintainability across modules.
  • Customized Salesforce Community Cloud portals to enhance user experience and secure data sharing.
  • Integrated Salesforce with external systems using REST/SOAP web services, named credentials, OAuth, and callouts.
  • Automated business processes using Flows, Process Builder, Workflow Rules, and Apex logic.
  • Implemented robust error handling, logging mechanisms, and retry logic in integrations.
  • Experience with CI/CD tools like Copado, Gearset, Change Sets, and Salesforce CLI (SFDX).
  • Familiar with Git-based version control, branching strategies, and team-based development best practices.
  • Implemented Apex best practices to avoid governor limits, bulkification, and SOQL/DML efficiency.
  • Strong knowledge of the Salesforce Security Model, including profiles, permission sets, sharing rules, and FLS.

Salesforce Admin & Developer

P&G
Mason, USA
03.2017 - 03.2019
  • Employed Agile methodology to facilitate daily status meetings, enhancing team collaboration.
  • Recommended strategies to optimize performance and lifespan of equipment for software installations.
  • Corrected and improved existing software and system applications to enhance functionality.
  • Analyzed business needs to identify application gaps and documented viable solutions.
  • Streamlined CRM for accurate reporting on adoption metrics and optimized license usage by deactivating users.
  • Created user roles and profiles with established security controls and shared settings.
  • Maintained standard objects, including accounts, contacts, leads, campaigns, dashboards, and reports.
  • Configured Omni-Channel for efficient routing of customer service requests based on agent skills.

Salesforce Developer/Administrator

Tetra Soft
Hyderabad, India
01.2015 - 11.2015
  • Company Overview: Tetra Soft creates industrial software that inspires people to shape the future into water and energy to food and infrastructure and solutions that turn opportunities into business value.
  • Interacted with different business colleagues to assemble and report the necessities.
  • Actualized the necessities on Salesforce.com stage and Force.com IDE Plug-in utilizing Eclipse.
  • Implemented Salesforce Service cloud and Opportunity Management (Case the executives, Entitlement the board, Product and value book, High volume client gateway, Partner entrance, Visualforce destinations) for business backing and specialized help for its channel clients.
  • Developed Apex Triggers, Apex Classes and Test Methods.
  • Developed different Custom articles, Tabs, Entity-Relationship information model, approval rules, Components.
  • Customized client Roles, Role progressive systems, Profiles and Sharing settings to guarantee that the secured information is accessible just to the approved clients.
  • Customized dashboards to give every day estimates and track openings, bargain enlistments and client commitment.
  • Tetra Soft creates industrial software that inspires people to shape the future into water and energy to food and infrastructure and solutions that turn opportunities into business value.
  • Environment: Saleforce.com platform, Data Loader, Import Wizard, File Maker Pro, Apex, Apex API, Visualforce Pages, Visual Flows, Data Migration, Dynamic Document Packages.

Education

Salesforce Engineer -

John Hancock
Boston, MA, USA
06.2025

Salesforce Admin & Developer -

P&G
Mason, OH, USA
03.2019

Salesforce Developer/Administrator -

Tetra Soft
Hyderabad, India
11.2015

Skills

  • Salesforcecom and Apex development
  • SOQL and SOSL queries
  • Visualforce and Lightning pages
  • ETL processes and web services
  • Custom objects and triggers
  • Validation rules and workflows
  • Role hierarchy management
  • Dashboards and reports creation
  • Sandbox development and testing
  • Sales Cloud and Service Cloud expertise
  • Eclipse IDE proficiency
  • Data Loader and ANT Tool usage
  • C, C, Java, JavaScript, HTML, CSS programming
  • Windows and Mac OS environments
  • Linux and Unix systems administration
  • Web services integration (REST, SOAP)
  • Version control systems (CVS, Clear Case, Subversion)
  • Database management (MS SQL Server, Oracle)
  • Email services configuration

Trailhead

AkhileshReddy

Timeline

Salesforce Engineer

John Hancock
04.2019 - Current

Salesforce Admin & Developer

P&G
03.2017 - 03.2019

Salesforce Developer/Administrator

Tetra Soft
01.2015 - 11.2015

Salesforce Engineer -

John Hancock

Salesforce Admin & Developer -

P&G

Salesforce Developer/Administrator -

Tetra Soft
Akhilesh Reddy