Akia Riley
Mobile
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position.
Developed strong communication and time management skills in fast-paced environment, ensuring timely and accurate task completion. Excelled in route planning and customer interaction, prioritizing efficiency and customer satisfaction.
Seeking to transition into new field, and ready to put effort in achieving the company goals.
Overview
9
9
years of professional experience
Work History
City Letter Carrier
USPS
01.2020 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Picked up outgoing mail from letter boxes and in person from customers.
Hair Braider
Self Employed
03.2018 - 01.2020
- Designed flattering natural styles for variety of face shapes.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
Mental Health Support Worker
Bryce Hospital
12.2015 - 03.2018
- Developed individualized care plans tailored to each patient's specific mental health needs.
- Administered cognitive-behavioral therapy techniques to support patients in managing anxiety and depression.
- Facilitated group therapy sessions to foster peer support and improve social skills among patients.
- Provided crisis intervention and de-escalation support during acute episodes of mental distress.
Education
No Degree - Insurance Adjuster
Johnson Adjusting Agency
Mobile, AL02-2023
High School Diploma -
Williamson High School
Mobile, AL05-1999
Skills
- Teamwork
- Organizational skills
- Accountability
- Critical thinking
Timeline
City Letter Carrier
USPS
01.2020 - Current
Hair Braider
Self Employed
03.2018 - 01.2020
Mental Health Support Worker
Bryce Hospital
12.2015 - 03.2018
No Degree - Insurance Adjuster
Johnson Adjusting Agency
High School Diploma -
Williamson High School