Danashia Roseburough

Sort mail in my case before leaving to deliver on the street to businesses and residential customers scan packages and spurs that arrived in the morning that was assigned to my route and when I arrived to my destination scanned packages and spurs again either delivered,attempted or etc . Delivered accountable mail in which required a signature endorsed mail that was returnable . Scanned collection boxes that was for outgoing mail.

• Sorted and sequenced mail for delivery along assigned city route.
• Delivered letters, flats, and parcels safely to residential and business addresses.
• Collected outgoing mail and postage-due items from customer mailboxes.
• Obtained signatures for certified, insured, and accountable mail deliveries.
• Operated delivery vehicle while following traffic laws and postal safety procedures.
• Verified addresses and route information to ensure accurate mail delivery.
• Responded to customer inquiries and resolved delivery issues professionally.
• Maintained organized mail trays, bundles, and delivery records throughout route.
• Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
• Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
• Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
• Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
• Picked up outgoing mail from letter boxes and in person from customers.
• Planned and cased mail in sequence of delivery for designated route.
• Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
• Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
• Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
• Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
• Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
• Engaged customers with pleasant demeanor and offered to help with mail-related issues.
• Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
• Collected mail from letter boxes on specific route both on foot and by vehicle.
• Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Maintained accurate records of attempted and missed deliveries as required by post office.
• Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
• Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
• Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
• Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
• Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
• Delivered packages and mail to business and people in local area.
• Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
• Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
• Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
• Pleasantly greeted and engaged customers, assisting with any mail-related issues.
• Worked closely with other employees in mail office and handled various administrative tasks.
• Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.
• Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Altered routes to accommodate changing conditions or road closures in delivery areas.
• Employed GPS and other navigational tools to find shortest routes to locations.
• Observed traffic and safety regulations for safe transport and delivery of mail.
• Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
• Handled mail and packages with care to prevent damage during delivery.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
• Monitored weather conditions regularly to adjust delivery routes accordingly.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.