Patricie Warmack
Clopton,AL
Summary
Dedicated professional with extensive experience as a City Letter Carrier at USPS, excelling in package handling and customer service. Proven ability to adapt to changing conditions while maintaining punctuality and safety. Recognized for exceptional communication skills and a strong work ethic, ensuring efficient delivery and customer satisfaction.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Diligent with solid background in customer service. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
11
11
years of professional experience
Work History
City Letter Carrier
USPS
Ozark, AL
05.2016 - Current
- Delivered mail and packages efficiently to residential and commercial addresses.
- Sorted incoming mail by address and priority, ensuring timely distribution.
- Communicated with customers regarding mail services and delivery inquiries.
- Operated postal vehicles safely while adhering to traffic regulations.
- Adapted to changing routes and weather conditions to ensure consistent service quality.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
School Bus Driver
Abbeville High School
Abbeville, AL
11.2015 - 05.2016
- Safely operated school bus to transport students to and from school events.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Monitored student behavior during transit to maintain a safe and respectful environment.
- Communicated effectively with parents, staff, and administration regarding transportation issues.
Transit Bus Driver
Wiregrass
Dothan, AL
01.2015 - 12.2015
- Operated transit buses safely and efficiently across designated routes.
- Assisted passengers with boarding and alighting, ensuring comfort and safety.
- Conducted pre-trip inspections to ensure bus functionality and compliance with regulations.
- Responded to passenger inquiries and provided information about routes and schedules.
Education
No Degree - Mathematics
New Jersey Institute of Technology
Newark, New Jersey, NJSkills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Punctuality
- Vehicle maintenance
- Customer service
- Data entry
- Computer proficiency
- Complaint handling
- Call center operations
- Order processing
- Dispute resolution
Timeline
City Letter Carrier
USPS
05.2016 - Current
School Bus Driver
Abbeville High School
11.2015 - 05.2016
Transit Bus Driver
Wiregrass
01.2015 - 12.2015
No Degree - Mathematics
New Jersey Institute of Technology
Very people oriented. Outstanding customer service skills.
I have a good way of getting people to understand and feel appreciated.