Summary
Overview
Work History
Education
Skills
Timeline
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Akia M. James

Summary

Friendly and enthusiastic Shuttle Driver bringing 13 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.

Overview

5
5
years of professional experience

Work History

Airline Crew Shuttle /Shuttle Van Driver

SkyHop Global
06.2023 - Current
  • Followed company policies and procedures and maintained compliance with standards.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained clean and neat shuttle for passenger comfort.

Operations Supervisor

Gresham Transportation Service
02.2020 - 06.2023
  • Motivated and trained employees to maximize team productivity.
  • Compiled training materials for new employees and tracked skill development.
  • Following all Marta Mobility rules and policies dealing with passengers with mental disabilities.

Independent Contractor

Amazon Flex
03.2019 - 01.2020
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered packages in a timely manner.
  • Answered any question a customer may have.
  • Follow customers delivery instruction.

Education

High School Diploma -

William Penn Senior High School
New Castle, De
06.1995

Skills

  • GPS Applications
  • Airport Operations
  • Hotel Procedures
  • Passenger Assistance
  • Inclement Weather Driving
  • Special Needs Passengers
  • Customer Service
  • Dispatcher Communication
  • Dependable and Trustworthy
  • Behavior Management
  • Route Planning
  • Mobility Support

Timeline

Airline Crew Shuttle /Shuttle Van Driver

SkyHop Global
06.2023 - Current

Operations Supervisor

Gresham Transportation Service
02.2020 - 06.2023

Independent Contractor

Amazon Flex
03.2019 - 01.2020

High School Diploma -

William Penn Senior High School

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Akia M. James