Akil Austin
Pg Parks and Recreation
LANHAM,MD
7
years of professional experience
Motivated worker with a strong work ethic and a commitment to excellence in team leadership and conflict resolution. Successfully improved safety standards and ensured customer satisfaction through effective communication and problem-solving skills.
Dedicated person with expertise in enforcing safety and enhancing customer satisfaction. The ability to perform task adequately and resolve conflicts effectively.
Work History
Ranger Safety Officer
1 Year- Conducted safety briefings to ensure compliance with range protocols and regulations.
- Monitored shooting activities to identify and mitigate potential hazards.
- Enforced safety guidelines, resulting in improved adherence among participants.
- Collaborated with team members to develop and implement emergency response procedures.
- Evaluated safety equipment functionality, ensuring readiness for operational use.
- Assisted in maintaining accurate records of range usage and incident reports.
- Initiated process improvements that enhanced overall safety standards at the facility.
Customer Service Associate
2 Years 6 Months- Assisted customers with product inquiries and order processing, ensuring high satisfaction levels.
- Handled returns and exchanges, adhering to company policies for efficient resolution.
- Trained new associates on customer service best practices and operational procedures.
- Maintained store appearance by organizing merchandise displays and restocking inventory.
Office Assistant
3 Months- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Education
High School Diploma
Skills
Organizational development
Team leadership
Support for management
Assessing risks
Customer assistance
Conflict resolution
Resolving complaints
Enforcing Safety
Focus and Dedicated
Reliability
Self-motivation
Strong drive and initiative
Timeline
Ranger Safety Officer
Pg Parks and Recreation
05.2024 - 05.2025Read More
Customer Service Associate
Lowes Home Improvment
05.2022 - 11.2024Read More
Office Assistant
Pg Parks and Recreation Youth at Work
06.2018 - 09.2018Read More
Duval High School
High School Diploma
Read More